Hard Drive Quality Alert -- WD Caviar

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On September 27, 1999, Western Digital announced a recall of a specific group of WD Caviar 6.8 GB per platter 5400 RPM EIDE hard drives manufactured between August 27th and September 24th, 1999. The recall has been successful, and WD has been able to recover over 90% of the hard drives potentially affected by a faulty chip.

The faulty chip affected the 6.8 GB per platter WD Caviar hard drive only, and does not apply to other WD Caviar products, WD Expert, WD Enterprise or WD Performer hard drives.

• WD64AA-XXAAAX (6.4 GB)
• WD68AA (6.8 GB)
• WD84AA-XXAAAX (8.4 GB)
• WD100AA (10.0 GB)
• WD102AA-XXAAAX (10.2 GB)
• WD135AA (13.5 GB)
• WD136AA (13.6 GB)
• WD170AA (17.0 GB)
• WD172AA (17.2 GB)
• WD200AA (20.0 GB)
• WD205AA (20.5 GB)

Retail Packaged WD Caviar Affected Model Numbers:

• WD68AARTL (6.8 GB)
• 10100RTL (10.1 GB)
• 13000RTL (13.0 GB)
• 20400RTL (20.4 GB)

There is no need to test any model other than those listed above.

Contact Technical Support if you feel that your drive has been affected.