Contact Us Support by Country

Important: For SiliconDrive Solid State Storage customers please click here for support.

Telephone Support

Email Support


Western Digital Central Support

United States & Canada Support Center

US & Canada - English 1 (800) 275-4932 Monday - Thursday
Friday - Sunday
8 am - 9 pm CST
8 am - 7 pm CST
US - Spanish 1 (949) 672-7199 Monday - Thursday
Friday
8 am - 9 pm CST
8 am - 7 pm CST

Return to Top


Mexico & South America Toll Free Support Numbers - Spanish
Mexico
(Closed all holidays)
001-8002754932 Monday - Friday 8 am - 4 pm CDT
Chile 1230-020-5871 Monday - Friday 8 am - 4 pm BRT
Colombia 009 800-83247788 Monday - Friday 9 am - 7 pm CST
9 am - 5 pm CST
Venezuela 0800-100-2855 Monday - Friday 8 am - 4 pm BRT
Peru 0800-54003 Monday - Friday 8 am - 4 pm BRT
Uruguay 000-413-598-3787 Monday - Friday 8 am - 4 pm BRT
Argentina 0800-4440839 Monday - Friday 8 am - 4 pm BRT
Brazil 0800-8917630
Monday - Friday 8:30 am - 6 pm BRT
  • *CDT = Central Daylight Time
  • *BRT = Brazil Time (GMT -3 hours)
  • Brazil support languages = Portuguese/Spanish

Return to Top


European Support Center - English, French, German, Dutch, Italian, Spanish, Czechoslovakian, Russian, and Polish
Austria 00800-ASK4WDEU
(00800- 27549338)
Monday-Thursday
Friday
9 am- 7 pm CET
9 am- 5 pm CET
Belgium 00800-ASK4WDEU
(00800- 27549338)
Monday-Thursday
Friday
9 am- 7 pm CET
9 am- 5 pm CET
Czech Republic 00800-ASK4WDEU
(00800- 27549338)
Monday-Thursday
Friday
9 am- 7 pm CET
9 am- 5 pm CET
Denmark 00800-ASK4WDEU
(00800- 27549338)
Monday-Thursday
Friday
9 am- 7 pm CET
9 am- 5 pm CET
France 00800-ASK4WDEU
(00800- 27549338)
Monday-Thursday
Friday
9 am- 7 pm CET
9 am- 5 pm CET
Germany 00800-ASK4WDEU
(00800- 27549338)
Monday-Thursday
Friday
9 am- 7 pm CET
9 am- 5 pm CET
Ireland 00800-ASK4WDEU
(00800- 27549338)
Monday-Thursday
Friday
9 am- 7 pm GMT
9 am- 5 pm GMT
Italy 00800-ASK4WDEU
(00800- 27549338)
Monday-Thursday
Friday
9 am- 7 pm CET
9 am- 5 pm CET
Netherlands 00800-ASK4WDEU
(00800- 27549338)
Monday-Thursday
Friday
9 am- 7 pm CET
9 am- 5 pm CET
Norway 00800-ASK4WDEU
(00800- 27549338)
Monday-Thursday
Friday
9 am- 7 pm CET
9 am- 5 pm CET
Poland 00800-ASK4WDEU
(00800- 27549338)
Monday-Thursday
Friday
9 am- 7 pm CET
9 am- 5 pm CET
Slovakia 00800-ASK4WDEU
(00800- 27549338)
Monday-Thursday
Friday
9 am- 7 pm CET
9 am- 5 pm CET
Spain 00800-ASK4WDEU
(00800- 27549338)
Monday-Thursday
Friday
9 am- 7 pm CET
9 am- 5 pm CET
Sweden 00800-ASK4WDEU
(00800- 27549338)
Monday-Thursday
Friday
9 am- 7 pm CET
9 am- 5 pm CET
Switzerland 00800-ASK4WDEU
(00800- 27549338)
Monday-Thursday
Friday
9 am- 7 pm CET
9 am- 5 pm CET
United Kingdom 00800-ASK4WDEU
(00800- 27549338)
Monday-Thursday
Friday
9 am- 7 pm GMT
9 am- 5 pm GMT
Countries in EMEA 0031-880062100 Monday-Thursday
Friday
9 am- 7 pm CET
9 am- 5 pm CET
Russia 8-10-8002-3355011 Monday-Thursday
Friday
9 am- 7 pm MSK
9 am- 5 pm MSK

Return to Top


APAC Phone Support Center - English, Chinese, Japanese, and Thai
Singapore 1800-608 6008
Monday - Friday 9 am - 6 pm SGT
Australia 1800-429 861
0011-800-2275 4932
0011-800-6008 6008
Monday - Friday 8 am - 5 pm EST
New Zealand 0508-555 639
00-800-2275 4932
Monday - Friday 8 am - 5 pm EST
Malaysia 1800-817 477
Monday - Friday 9 am - 6 pm MYT
China 800-820 6682
400-627 6682
Monday - Friday 9 am - 6 pm CST
Hong Kong +852-3057 9031 Monday - Friday 9 am - 6 pm HKT
Japan 0800-805 7293
0120-994 120
Monday - Friday 9 am - 6 pm JST
Taiwan 0800-225 593
+886-2-8723 1298
Monday - Friday 9 am - 6 pm CST
Thailand 00-1800-852 5913 Monday - Friday 9 am - 5 pm ICT
India 1800-200 5789
1800-419 5591
Monday - Friday 9 am - 6 pm IST
Indonesia 001-803-852 3993
Monday - Friday 8 am - 5 pm WIB
Philippines 1800-1855 0277
+63-2-395 2319
Monday - Friday 9 am - 6 pm PHT
Russia 810-800-2335 5011 (Rostelecom & Megafone IDD) Monday-Thursday
Friday
9 am- 7 pm MSK
9 am- 5 pm MSK

Return to Top


Important Notes:
  • Only the languages listed next to the call centers are supported.
  • If you have a question, you may find the answer in our knowledge base. The majority of questions we receive can be resolved by our FAQ/Knowledge Base.
  • Our average email response time is within 1 business day.

Return to Top