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WD 지원

연락처

United States & Canada Support Center
US & Canada - English 1 (800) 275-4932 Monday - Thursday
Friday - Sunday		 8 am - 7 pm CST
8 am - 5 pm CST
US - Spanish 1 (949) 672-7199 Monday - Thursday
Friday		 9 am - 6 pm CST
9 am - 5 pm CST

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Mexico & South America Support Numbers - Spanish
Mexico
(Closed holidays)		 001-8002754932 Monday - Friday 8 am - 4 pm CDT
Chile 1230-020-5871 Monday - Friday 8 am - 4 pm BRT
Venezuela 0800-100-2855 Monday - Friday 8 am - 4 pm BRT
Peru 0800-54003 Monday - Friday 8 am - 4 pm BRT
Uruguay 000-413-598-3787 Monday - Friday 8 am - 4 pm BRT
Argentina 0800-4440839 Monday - Friday 8 am - 4 pm BRT
  • *CDT = Central Daylight Time
  • *BRT = Brazil Time (GMT -3 hours)

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European Support Center - English, French, German, Dutch, Italian, and Spanish
Austria 00800-ASK4WDEU
(00800- 27549338)		 Monday-Thursday
Friday 		9 am - 5:30 pm CET
9 am - 4 pm CET
Belgium 00800-ASK4WDEU
(00800- 27549338)		 Monday-Thursday
Friday 		9 am - 5:30 pm CET
9 am - 4 pm CET
Denmark 00800-ASK4WDEU
(00800- 27549338)		 Monday-Thursday
Friday 		9 am - 5:30 pm CET
9 am - 4 pm CET
France 00800-ASK4WDEU
(00800- 27549338)		 Monday-Thursday
Friday 		9 am - 5:30 pm CET
9 am - 4 pm CET
Germany 00800-ASK4WDEU
(00800- 27549338)		 Monday-Thursday
Friday 		9 am - 5:30 pm CET
9 am - 4 pm CET
Ireland 00800-ASK4WDEU
(00800- 27549338)		 Monday-Thursday
Friday 		9 am - 5:30 pm CET
9 am - 4 pm CET
Italy 00800-ASK4WDEU
(00800- 27549338)		 Monday-Thursday
Friday 		9 am - 5:30 pm CET
9 am - 4 pm CET
Netherlands 00800-ASK4WDEU
(00800- 27549338)		 Monday-Thursday
Friday 		9 am - 5:30 pm CET
9 am - 4 pm CET
Norway 00800-ASK4WDEU
(00800- 27549338)		 Monday-Thursday
Friday 		9 am - 5:30 pm CET
9 am - 4 pm CET
Spain 00800-ASK4WDEU
(00800- 27549338)		 Monday-Thursday
Friday 		9 am - 5:30 pm CET
9 am - 4 pm CET
Sweden 00800-ASK4WDEU
(00800- 27549338)		 Monday-Thursday
Friday 		9 am - 5:30 pm CET
9 am - 4 pm CET
Switzerland 00800-ASK4WDEU
(00800- 27549338)		 Monday-Thursday
Friday 		9 am - 5:30 pm CET
9 am - 4 pm CET
United Kingdom 00800-ASK4WDEU
(00800- 27549338)		 Monday-Thursday
Friday 		9 am - 5:30 pm CET
9 am - 4 pm CET
Countries in EMEA 0031-880062100 Monday-Thursday
Friday 		9 am - 5:30 pm CET
9 am - 4 pm CET
  • CET - Central European Time

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APAC Phone Support Center - English, Chinese, Japanese, and Thai
Singapore 001 800-60086008
1800-608-6008
+65 62430496		 Monday - Friday 9 am - 6 pm ST
Australia 00-11-800-22754932
+800.6008.6008
1.800.429.861		 Monday - Friday
 8 am - 5 pm AET
New Zealand 00-800-22754932
0508 555 639		 Monday - Friday 8 am - 5 pm AET
Malaysia 00 800-60086008
800 6008 60081800 88 1908
+65 62430496		Monday - Friday 9 am - 6 pm ST
China 800-8206682
+65 62430496		 Monday - Friday 9 am - 6 pm ST
Hong Kong 3071 4997 Monday - Friday 9 am - 6 pm ST
Japan 00-531-650442
0120 994120		 Monday - Friday 8 am - 5 pm ST
Taiwan +800 6008 6008
+65 62430496
0800-666290		 Monday - Friday 9 am - 6 pm ST
Thailand 00-1800-4410570 Monday - Friday 10 am - 7 pm ST
India 180011 9393
1800 200 5789
011 26384700		 Monday - Friday 9 am - 6 pm ST
Indonesia +803 852 9439
001 803 852 9439		 Monday - Friday 9 am - 6 pm ST
Philippines 1800 1441 0159 Monday - Friday 9 am - 6 pm ST
  • ST - Singapore Time - Greenwich Mean Time (GMT) + 8 hours
  • AET - Australia Eastern Time (Sydney)

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Important Notes:
  • Only the languages listed next to the call centers are supported.
  • If you have a question, you may find the answer in our knowledge base. The majority of questions we receive can be resolved by our FAQ/Knowledge Base.
  • Our average email response time is within 1 business day.
  • If you have anti-spam software installed which requires verification from incoming emails, please make sure to allow all incoming emails from westerndigital@custhelp.com. Not doing so will prevent you from receiving a response from us.
  • Please do not send emails directly to westerndigital@custhelp.com. Please use the email link for your region to send your emails.

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