Software & Downloads

We're pleased to offer the following updates for your WD TV media player. Updating your media player is simple. Just follow the instructions below, grab your remote and enjoy the show!

Automatically Updating the firmware on your WD TV

1. Connect your WD TV to an Internet connection.
2. WD TV will automatically check and notify you if a new firmware is available for update at the Home menu.
3. Confirm the action and your WD TV will be automatically updated.

Manually Updating the firmware on your WD TV

1. Download the latest firmware update compressed file for your WD TV Media Player.
2. Extract the four files (.BI2, .BIN, .VER, and .FFF files) to the root (top level) of a portable USB drive.
3. Connect the USB drive to the WD TV Media Player's USB port.
4. WD TV will automatically detect if there is a new firmware upgrade on the USB drive.
5. Or press HOME on the remote, and then select the Alerts icon from the Home UI.
6. Select the firmware upgrade icon, and then press ENTER.
7. You are prompted to perform the firmware upgrade.
8. Select OK on the firmware update prompt, and then press ENTER. This will restart the system.
9. After restarting, the system automatically enters firmware upgrade mode.
10. Once the update process is completed, the WD TV Media Player will restart again.
11. Once the WD TV Media Player restarts, the new firmware is automatically loaded and the WD TV Media Player is ready for use.