Software & Downloads

Product update for My Passport Wireless Pro

What's new!

• Added support for My Passport Wireless SSD
• Added RAW image preview support
• Manual database rebuild is required after firmware upgrade
• See knowledge base article 20684 for compatible RAW image formats
• Added support for “Copy All” for SD/USB storage import; removed “Move” function
• Changed SD/USB storage import folder format with additional timestamp (ISO8601)
• Added support for Paragon® NTFS for Mac

How to Install the Product Update: Computer

1. Connect computer to the My Passport Wireless Pro Wi-Fi network.
2. Using a web browser, open the My Passport Wireless Pro dashboard.
   • For PC, please use http://mypassport or http://192.168.60.1
   • For Mac, please use http://mypassport.local or http://192.168.60.1
3. Go to Firmware Tab.
4. Under the Automatic Update section, select Check for Update.
5. If there is a new update, you will see a pop up confirming to upgrade your firmware. Click OK.

How to Install the Product Update: My Cloud App (Mobile)

1. Connect mobile device to the My Passport Wireless Pro Wi-Fi network.
2. From the App, go to the My Passport Wireless Pro Settings.
3. Select Firmware
4. Update the Firmware if an update is available

How to Manually Install the Product Update: Computer

1. Download the firmware to your desktop and you will find the actual firmware in this format: MyPassportWirelessGen2_x.bin.
2. Connect your computer to the My Passport Wireless Pro Wi-Fi network.
3. Using a web browser, open the My Passport Wireless Pro dashboard
   • For PC, please use http://mypassport or http://192.168.60.1
   • For Mac, please use http://mypassport.local or http://192.168.60.1
4. Go to Firmware Tab.
5. Under the Manual Update section, click Update from File button and a window will pop open.
6. Browse to where you saved the MyPassportWirelessGen2_x.bin file and select it.
7. You will see a pop up confirming to upgrade your firmware. Click Ok.

How to Manually Install the Product Update: SD Card

1. Download the firmware to your desktop and you will find the actual firmware in this format: MyPassportWirelessGen2_x.bin.
2. Format the SD card in FAT-32 file system.
3. Create a folder on the SD card named “update”.
4. Copy the MyPassportGen2_x.bin file into the “update” folder.
5. Turn OFF the My Passport Wireless Pro.
6. Insert the SD Card.
7. Turn ON the My Passport Wireless Pro.
8. After the My Passport Wireless Pro boot up, the disk LED will start flashing while the update is happening.
9. Once the update is complete, the My Passport Wireless Pro will automatically reboot and the LED will return to the normal ON state.

How to Enable Automatic Product Update: Computer

1. Connect computer to the My Passport Wireless Pro Wi-Fi network
2. Using a web browser, open the My Passport Wireless Pro dashboard
   • For PC, please use http://mypassport or http://192.168.60.1
   • For Mac, please use http://mypassport.local or http://192.168.60.1
3. Go to Firmware tab
4. Under the Automatic Update section, set Auto Update to On

How to Enable Automatic Product Update: My Cloud App (Mobile)

1. Connect computer to the My Passport Wireless Pro Wi-Fi network
2. From the App, go to the My Passport Wireless Pro Settings
3. Select Firmware
4. Set Auto Update to On