WD Sync is synchronization software that can be used both in a Local Area Network (LAN), as well as a Wide Area Network (WAN). This allows users to sync their folders with their My Cloud storage devices through a secure connection over the Internet. For assistance configuring WD Sync for use over a WAN, please follow the instructions below:
- Open a web browser
- In the address bar of the web browser, type MyCloud.com
- On the MyCloud.com website, sign up for a MyCloud.com account by clicking the Sign In button.
If a MyCloud.com account is already available to the user, that account can be used instead.
- Connect the laptop or desktop computer to the local network which the My Cloud storage device is connected to
- Once the laptop or desktop computer is connected to the same local network as the My Cloud storage device, access the Dashboard for the device. For assistance accessing the Dashboard of the storage device, please see Answer ID 10420: How to access the Dashboard on a My Cloud
- Once inside the Dashboard, click the Cloud Access tab
- Highlight the user that will receive control of the WD Sync connection, and click Sign up
- Enter the email address used in step 3 of this article, then click Save
- The MyCloud.com account will now be displayed as an active account
- On the WD Sync computer that is to be connected over the Internet, click the WD logo icon in the system tray. Then, click Settings
- Enable SSL. For assistance enabling SSL in WD Sync, see below:
- Under the Folders tab, click the Add device... button
- The application will begin to search for My Cloud storage devices. Once it finishes, click the Sign in option at the bottom of the window
- Enter the email address and password for the MyCloud.com account that was previously selected. Then, Click Sign in
- Now the My Cloud storage device will be listed and ready to sync
In case the answer did not answer your question, you can always visit the WD Community for help from WD users.
Please rate the helpfulness of this answer
Answers others found helpful