Where to download software, utilities, firmware updates, and drivers for WD products

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IMPORTANT Important: Drivers for external drives are usually provided by the Windows or Mac OSX Operating System (OS) being used. They should automatically be installed when an external drive is connected to the computer. For additional assistance with driver issues please see Answer ID 1708: How to update the drivers built into Windows and macOS.

If the model being used is not listed below it may be a legacy product. To find software for legacy products please visit the Legacy Products area on our Support site.


To find software, utilities, or firmware updates for a specific WD product, click on the category that is most related to the WD product, then click on your product model to get to your downloads page.


Cloud and Network Attached Storage

My Cloud PR4100- All Downloads
My Cloud PR4100 - Latest Firmware
My Cloud PR2100- All Downloads
My Cloud PR2100 - Latest Firmware
My Cloud DL4100- All Downloads
My Cloud DL4100 - Latest Firmware
My Cloud DL2100- All Downloads
My Cloud DL2100 - Latest Firmware
My Cloud EX4100- All Downloads
My Cloud EX4100 - Latest Firmware
My Cloud EX2100 - All Downloads
My Cloud EX2100 - Latest Firmware
My Cloud Mirror (Gen 2) - All Downloads
My Cloud Mirror - Latest Firmware
My Cloud Mirror- All Downloads
My Cloud Mirror - Latest Firmware
My Cloud EX2- All Downloads
My Cloud EX2 - Latest Firmware
My Cloud EX4- All Downloads
My Cloud EX4 - Latest Firmware
My Cloud - All Downloads
My Cloud - Latest Firmware
My Book Live Duo - All Downloads
My Book Live Duo - Latest Firmware
My Book Live - All Downloads
My Book Live - Latest Firmware

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Small Business Solutions

WD Sentinel DS6100 - All Downloads
WD Sentinel DS6100 - Latest Firmware
WD Sentinel DS5100 - All Downloads
WD Sentinel DS5100 - Latest Firmware
WD Sentinel DX4200 - All Downloads
WD Sentinel DX4200 - Latest Firmware
WD Sentinel RX4100 - All Downloads
WD Sentinel DX4000 - All Downloads

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External Drives

My Book External Hard Drives
My Passport Portable Hard Drives
WD Elements

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Internal System Drives

SATA & SAS Hard Drives

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Home Entertainment

WD TV Media Player - All Downloads
WD TV Media Player - Latest Firmware
WD TV Play Media Player - All Downloads
WD TV Live Streaming Media Player - All Downloads
WD TV Live Streaming Media Player - Latest Firmware
WD TV Live Hub - All Downloads
WD TV Live Plus - All Downloads
WD TV Live Plus - Latest Firmware (North America)
WD TV Live Plus - Latest Firmware (Latin America)
WD TV Live - All Downloads
WD LiveWire
Other Home Entertainment Products

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Software and Mobile Apps

WD Sync for Windows
WD Sync for Mac
WD Backup
WD SmartWare
My Cloud for iOS devices
My Cloud for Android devices
Advanced Format Software
WD Security for Windows
WD Security for Mac
WD Utilities for Windows
WD Utilities for Mac

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In case the answer did not answer your question, you can always visit the WD Community for help from WD users.

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