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Disclaimer
If you utilize the data recovery services offered by the service provider named below, Western Digital will not void the warranty associated with the disk drive you purchased from a Western Digital reseller or distributor. To retain the warranty status of your drive, you should ensure that the service provider you select below provides you with written verification, on its company letterhead, that it has performed data recovery or other services on your hard drive. In all other instances, Western Digital’s warranty is void if a returned disk drive exhibits a defect attributable to misuse or tampering, improper installation, alteration or to other causes as specified in our warranty policy.

Any agreement you may reach with the service provider named below is a matter between you and the service provider. Western Digital makes no warranty, express or implied, regarding the services provided by the service provider, including but not limited to, any warranty regarding the quality or reliability of services performed by it. Your selection of the service provider is at your own risk. Western Digital assumes no liability for any loss or damages of any kind that relate to, arise out of or result from the performance of services by the service provider, including, but not limited to any loss of data contained on a Western Digital hard drive.

Data Recovery

We understand the importance of your data! We have teamed with Ontrack, a world leader in data recovery services and management software, to offer our customers a solution for data recovery at discounted prices.

Whether you’ve lost or deleted critical business files or valuable family pictures, Ontrack’s data recovery services can help you recover them. By teaming with Ontrack, Western Digital customers can access services at a discounted rate. Ontrack also offers a software solution that can help you recover lost data. EasyRecovery™ DataRecovery from Ontrack is a simple, yet powerful tool that can help you recover lost, inaccessible or deleted data with added file capabilities for Microsoft® Word and Zip files. It can help you recover deleted files, folders and complete partitions quickly and easily, making it an ultimate do-it-yourself solution for causes of data loss.

Data Erasure

We have also teamed with Ontrack to provide you with a data erasure software solution. Do you need to erase critical data files from an old hard drive or clean the data off a laptop before you give it away? It’s not as easy as simply pressing delete. OnTrack’s DataEraser™ software enables you to easily and quickly erase data and delete personal, confidential and critical data on your hard drive. Ontrack has agreed to offer this software solution to our customers for a discounted price.

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This page was modified on Wednesday, June 15, 2005