Service & Support Support by Country

Software Library Matrix

sid Name Restricted Product(groupid)
  Acronis True Image WD Edition  
  Advanced Format Software  
  WD Universal Firmware Updater for Windows  
  WD Universal Firmware Updater for Mac  
  My Book World Edition (white light) Firmware  
  My Book World Edition II (white light) Firmware  
  WD ShareSpace Firmware  
  WD TV HD Media Player Firmware  
  WD SmartWare Software Update  
  WD SmartWare Utilities (VCD & Firmware)  
  Virtual CD (VCD) Manager for Mac  
  WD Quick Formatter for Windows  
  WD Quick Formatter for Mac  
1 Data Lifeguard Tools 11.2 for Windows
    2 Data Lifeguard Diagnostic for DOS  
    3 Data Lifeguard Diagnostic for Windows  
    4 Dual-option Media Center USB Driver Update for ME  
    5 Dual-option Media Center Driver Update for XP  
    6 Dantz Retrospect 5.1 to 6.0 update for Mac  
    7 Card Reader Driver Update for 2000  
    8 Promise Ultra 100 TX2 Controller Card Driver  
    9 SIIG Serial ATA Controller Card Driver  
    10 WD Serial ATA RAID Controller Card Driver  
    11 IDE RAID Compatibility Upgrade - 3Ware Cards  
    12 IDE RAID Compatibility Upgrade - Non-3Ware Cards  
    13 Combo/Lighted Driver for 98SE  
    14 Series II USB 2.0 Driver  
    15 Series I USB 2.0 Driver  
    16 WD Essential USB 2.0 Driver pre-August 19, 2005  
    17 Spindown or Stop Utility version 1.0  
    18 Old Data Lifeguard Diagnostic  
    19 Dual-option Combo/MediaCenter 98SE Driver  
    20 Dantz Retrospect Patch - Mac OS 10.4  
    22 WD Logo Icon  
    23 Data Lifeguard Tools 11.2 for DOS (Floppy)
      24 ASPI Menu version 1.16  
      25 WD SCSI Workbench version 1.4  
      26 WD Scan.exe version 1.0  
      27 Pciscsi.exe  
      28 Ezdiag.exe  
      29 Mc7fmtp.exe  
        31 NetCenter Installation CD Image  
        32 NetCenter EzLink utility  
        33 NetCenter Firmware  
        34 External USB/FireWire Fat32 Formatting Utility  
        35 Extreme Lighted Combo Driver for 98SE  
        36 WD USB Floppy driver  
        37 WD Essential USB 2.0 Driver post-August 19, 2005  
        38 My Book Essential/Premium Edition Windows 98SE driver  
        39 Promise FastTrak TX2300 RAID Controller Driver  
        41 NetCenter GPL Source Code and Tools  
        42 Dual-option USB 2.0 Driver  
        43 External USB/FireWire Fat32 Formatting Utility  
          45 Data Lifeguard Tools 11.0 for DOS
            46 WD Passport 98SE Driver  
            47 My Book Essential Edition Backup Software (For UK Dixon's Retail Customers ONLY) y
            48 WD My Book Pro, Pro II, Premium, and Premium II FireWire driver  
            49 My Book Pro II RAID Manager Software bundle  
              50 My Book Premium II RAID Manager Software bundle  
                51 WD Button Manager (PC)  
                  52 My Book Pro II Firmware Update - PC  
                  53 Data Lifeguard Tools 11.2 for DOS (CD)
                    54 My Book Pro II Firmware Update - Mac  
                    55 Data Lifeguard Tools 11.0 for DOS (CD)
                      56 WD Button Manager (Mac)  
                      57 WDxxxxYS drive firmware upgrade utility  
                      58 WD My Book/Passport Studio FireWire driver (SAM)  
                      59 My Book Home Firmware Update - Mac  
                        60 My Book Studio Firmware Update - Mac  
                          61 WD Drive Manager (Mac) 2.25  
                            62 WD Drive Manager (Mac) 3.1.0  
                            64 WD MyBook World Edition GPL Source Code  
                            65 WD MyBook Pro/Premium Firmware Update utility v1.08a  
                              70 EMC Retrospect Express 7.5 Backup and Restore software y
                              71 NetCenter EzLink Software CD Image y
                              72 My Book Essential Edition 2.0 Software (All) y
                              73 My Book Home Edition Software (All) y
                              74 My Book Office Edition Software (All) y
                              75 My Book Studio Edition Software (All) y
                              76 Retrospect Express HD 2.0 y
                              77 Retrospect Express 6.1 for Mac y
                              78 WD Anywhere Access (MioNet) version 3.6.0 installation software y
                                79 MyBook Pro II Mac installation software y
                                80 MyBook Pro II Windows installation software y
                                81 My Book Premium Edition Software (Including WD Backup) y
                                82 MyBook Premium II Mac installation software y
                                83 MyBook Premium II Windows installation software y
                                  84 WD Sync™ Passport Synchronization software y
                                    85 WD Sync™ Passport Synchronization software y
                                      86 My Book Pro Edition Windows 98SE driver  
                                      87 WD Anywhere Backup Software (Windows) y
                                      88 My Book Studio II Edition Installation CD Image y
                                      89 WD Drive Manager (PC)  
                                      90 MioNet Key y
                                      99 My Book Home Firmware Update - PC  
                                        100 My Book Studio Firmware Update - PC  
                                          101 My Book Premium II Firmware Update - PC  
                                          102 My Book Premium II Firmware Update - Mac  
                                          103 My Book Studio II Firmware Update - Mac  
                                            104 My Book Studio II Firmware Update - PC  
                                              105 My Book Mirror Edition Firmware Update - Mac  
                                                106 My Book Mirror Edition Firmware Update - PC  
                                                  107 WD ShareSpace GPL Source Code  
                                                  108 WD Macintosh +TURBO Drivers  
                                                  109 WD TV HD Media Player Dock Software y
                                                  110 WD Link Software  
                                                  111 WD Anywhere Backup Software (Mac) y
                                                  112 WD TV GPL Code  
                                                  113 RE2GP Idle Mode Update Utility  
                                                  114 WDSpinUp Utility  
                                                  115 My Book World Edition CD Software  
                                                  116 WD My Book World Edition GPL Source Code  
                                                  117 WD ShareSpace Installation CD image (English Only) y
                                                  118 WD TV Mini Media Player Application Installer y
                                                  119 Acronis True Image WD Edition Software
                                                    120 WD TV GPL Code  
                                                    121 WD Macintosh +TURBO Drivers (64 bit)  
                                                      122 WD Align CD - Powered by Acronis  
                                                      125 WD TV GPL Code  
                                                      126 My Book 3.0 Firmware Updater v1.0.7.9b  
                                                      127 My Book 3.0 xHCI Host Controller Driver  
                                                      128 WD Align Windows - Powered by Acronis  
                                                      129 WD TV Live Plus GPL Code  
                                                      130 WD My Book World II Edition GPL Source Code  
                                                      131 WD Livewire Utility Application Installer  
                                                      132 WD My Book Live GPL Source Code  
                                                      133 Installer CD ISO  
                                                        134 WD TV Live Hub GPL Code  
                                                        154 WDIdleDisable Tool  
                                                        155 WD TV Live Plus GPL Code  
                                                        156 Current Firmware - 1.06.20_L (9/2011)  
                                                        157 WD Drive Utilities for Mac  
                                                        158 WD Security for Mac  
                                                        159 WD Macintosh + TURBO Drivers (32 bit)  
                                                          160 WD Elements Play GPL Code  
                                                          161 WD TV Live Streaming Media Player GPL Code  
                                                          162 Server Recovery ISO  
                                                          163 Theme developers package - Mochie  
                                                            164 WD My Book Live Duo GPL Source Code  
                                                            165 Installer CD ISO  
                                                              166 WD Sentinel Current Software  
                                                              167 WD Elements Play Current Firmware - PAL  
                                                              168 WD Elements Play Current Firmware - NTSC  
                                                              169 WD Drive Utilities for Mac  
                                                                170 My Book Live Duo SmartWare Patch  
                                                                  171 WD Drive Utilities for Windows  
                                                                  172 WD Security for Windows  
                                                                  173 WD Apps Setup Executable Update  
                                                                    174 WD Disk Image for Windows for My Passport drives  
                                                                    175 Installer CD ISO  
                                                                    176 Installer CD ISO  
                                                                    177 My Net N600 GPL Source Code  
                                                                    178 My Net N750 GPL Source Code  
                                                                    179 My Net N900 GPL Source Code  
                                                                    180 My Net N900 Central GPL Source Code  
                                                                    181 My Net View Network Evaluation Tool  
                                                                    182 WD Print Share for Windows  
                                                                    183 WD Quick View for Mac  
                                                                    184 My Book Live Setup for Mac  
                                                                    185 My Book Live Setup for Windows  
                                                                    186 My Book Live Duo Setup for Mac  
                                                                    187 My Book Live Duo Setup for Windows  
                                                                    188 WD Quick View for Windows  
                                                                    189 WD Drive Manager (PC)  
                                                                    190 My Net Wi-Fi Range Extender GPL Source Code  
                                                                    191 My Net AC1300 Router GPL Source Code  
                                                                    192 My Net AC Wi-fi Bridge GPL Source Code  
                                                                    193 WD Print Share for Mac  
                                                                    194 My Net AC1300 Router CD  
                                                                      195 WD Compass for Windows Application  
                                                                      196 WD TV Play Media Player GPL Code  
                                                                      197 WD My Cloud Ex4 Setup for Windows  
                                                                      198 Management Information Base (MiB)  
                                                                      199 Third Party Apps GPL Codes  
                                                                      200 ASpeed Video Graphic Driver  
                                                                      201 WD Red SMART load/Unload utility 3.5" Drive  
                                                                      202  
                                                                        203  
                                                                          204 Server Recovery ISO  
                                                                          205 Need WD Boost 1.50.431.70  
                                                                            206 WD Discovery Software  
                                                                            207 WD My Cloud Setup for Windows  
                                                                            208 WD My Cloud Setup for Mac  
                                                                            209 WD My Cloud Desktop for Windows  
                                                                            210 WD My Cloud Desktop for Mac  
                                                                            211 WD My Cloud GPL Source Code  
                                                                            212 SSHD Driver  
                                                                            213 WD Cloud EX4 GPL Source Code  
                                                                            214 WD Software Uninstaller  
                                                                              215 WD Sentinel Current Software  
                                                                              216 WD My Cloud EX4 Setup for MAC  
                                                                              217 WD Sentinel Current Software  
                                                                              218 WD Black2 installer for Windows  
                                                                              219 WD My Cloud EX2 Setup for Windows  
                                                                              220 WD Cloud EX2 GPL Source Code  
                                                                              221 WD My Cloud EX2 Setup for MAC  
                                                                              222 Firmware update for Black2  
                                                                              223 Management Information Base (MiB)  
                                                                              224 Third Party Apps GPL Codes  
                                                                              225 Fusion Drive Creation for MacBook Pro  
                                                                                226 WD My Cloud Mirror Setup for Windows  
                                                                                227 WD Cloud Mirror GPL Source Code  
                                                                                228 WD My Cloud Mirror Setup for MAC  
                                                                                229 Management Information Base (MiB)  
                                                                                  230 Third Party Apps GPL Codes  
                                                                                  231 WD Red SMART load/Unload utility 2.5" Drive  
                                                                                  232 WD TV GPL Code  
                                                                                  233 WD My Cloud GPL Source Code - Supports firmware version 04.xx.xx and later  
                                                                                  234 WD Connect for Windows  
                                                                                    235 WD Connect for Mac