Knowledge Base

My Book World Edition (white light)

Frequently Asked Questions (FAQ)
ID #3865: How to partition and format a WD drive on Windows (8.1, 8, 7, Vista, XP) and Mac OSX
ID #940: How to test a drive for problems using Data Lifeguard Diagnostics for Windows
ID #197: WD external hard drive makes a repeated clicking sound
ID #1198: How to move or copy files from one hard drive to another in Windows
ID #3299: How to access the Twonky Media Server on a WD My Cloud, EX2, EX4, My Book Live, My Book World (White Light) or WD ShareSpace
ID #2676: Mapping a Personal Cloud or Network Attached Storage device on a Windows PC
ID #11402: WD Customer Portal password policy and password security recommendations
ID #1164: WD external drive is not assigned a drive letter by Windows or Mac OSX and data on the drive is inaccessible
ID #8575: When formatting or partitioning a drive, an error occurs stating the drive cannot be dismounted or unmounted
ID #2754: Hard drives greater than 2 TB do not work on existing operating systems
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