Knowledge Base

My Book World Edition (white light)

Frequently Asked Questions (FAQ)
ID #3865: How to partition and format a WD drive on Windows (8, 7, Vista, XP) and Mac OSX
ID #1708: Where to find a driver for a WD product or the operating system (OS) fails to recognize a WD drive
ID #197: WD external hard drive makes a repeated clicking sound
ID #940: How to test a drive for problems using Data Lifeguard Diagnostics for Windows
ID #3299: How to access the Twonky Media Server on a WD My Cloud, EX2, EX4, My Book Live, My Book World (White Light) or WD ShareSpace
ID #2676: Mapping a Personal Cloud drive or WD NAS drive on a Windows PC
ID #1198: How to move or copy files from one hard drive to another in Windows
ID #8575: When formatting or partitioning a drive, an error occurs stating the drive cannot be dismounted or unmounted
ID #1164: WD external drive is not assigned a drive letter by Windows or Mac OSX and data on the drive is inaccessible
ID #3553: Resetting a WD My Book World (white light) to the default username, password, and IP settings
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