Knowledge Base

My Passport Essential

Frequently Asked Questions (FAQ)
ID #3865: How to partition and format a WD drive on Windows (8.1, 8, 7, Vista, XP) and Mac OSX
ID #291: How to format a WD external hard drive in exFAT or FAT32
ID #5419: WD SES driver download and instructions for recovering the WD SmartWare installer
ID #1284: How to access Disk Management in Windows 8, 7, Vista, or XP to manage hard drives
ID #1211: How to low level format or write zeros (full erase) to a WD hard drive or Solid State drive
ID #505: WD external hard drive is not powering on or is not recognized on a Mac system
ID #137: How to change the drive letter assignment in Windows
ID #197: WD external hard drive makes a repeated clicking sound
ID #3875: How to disable power management settings in Windows 8, 7, Vista, and XP
ID #3835: How to remove (disable / hide) the Virtual CD (VCD) for Windows or Mac OSX on a WD My Book or WD My Passport
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