Knowledge Base

My Book Live

Frequently Asked Questions (FAQ)
ID #8526: How to enable port forwarding on a network router for use with a WD My Cloud, My Book Live, or My Book Live Duo
ID #5735: How to update the firmware on a My Book Live or My Book Live Duo
ID #197: WD external hard drive makes a repeated clicking sound
ID #1198: How to move or copy files from one hard drive to another in Windows
ID #3299: How to access the Twonky Media Server on a WD My Cloud, EX2, EX4, My Book Live, My Book World (White Light) or WD ShareSpace
ID #2676: Mapping a Personal Cloud or Network Attached Storage device on a Windows PC
ID #11402: WD Customer Portal password policy and password security recommendations
ID #10436: How to backup a computer on a WD Network Drive using the backup tools available through the Operating System
ID #2754: Hard drives greater than 2 TB do not work on existing operating systems
ID #5736: When transferring large files to or from a Personal Cloud drive, performance may be slower than expected
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