Knowledge Base

My Passport for Mac

Frequently Asked Questions (FAQ)
ID #3865: How to partition and format a WD drive on Windows and Mac OSX
ID #291: How to format a WD external hard drive in exFAT or FAT32
ID #3739: What is the SES driver, why is it needed, and how to get the driver popup to stop
ID #5419: WD SES driver download and instructions for recovering the WD SmartWare installer
ID #505: WD external hard drive is not powering on or is not recognized on a Mac system
ID #197: WD external hard drive makes a repeated clicking sound
ID #1211: How to low level format or write zeros (full erase) to a WD hard drive or Solid State drive
ID #137: How to change the drive letter assignment in Windows
ID #3835: How to remove (disable / hide) the Virtual CD (VCD) for Windows or Mac OSX on a WD My Book or WD My Passport
ID #5316: How to physically connect, disconnect, and install a WD external drive in a Windows PC or Mac
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