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My Passport for Mac

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Frequently Asked Questions (FAQ)
ID #5419: WD SES driver download and instructions for recovering the WD SmartWare installer
ID #3865: How to partition and format a WD drive on Windows (8.1, 8, 7, Vista, XP) and Mac OSX
ID #1211: How to low level format or write zeros (full erase) to a WD hard drive or Solid State drive
ID #197: WD external hard drive makes a repeated clicking sound
ID #11402: WD Customer Portal password policy and password security recommendations
ID #1164: WD external drive is not assigned a drive letter by Windows or Mac OSX and data on the drive is inaccessible
ID #8575: When formatting or partitioning a drive, an error occurs stating the drive cannot be dismounted or unmounted
ID #505: WD external hard drive is not powering on or is not recognized on a Mac system
ID #6571: Only one drive is seen when connecting two WD external drives of the same size to a Windows 7 or Windows 8 PC
ID #1218: How to restore the WD icon in My Computer in Windows
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