Search Our Support Knowledge Base

Find product articles and support information.

WD Product Warranty Periods

The product warranty term depends on country where the product was purchased.
This term may be longer than shown on packaging.

Need more help?

 

Regions

  • Americas: (North & South America, Canada)
  • EMEA: (Europe, Middle East & Africa)
  • APAC: (Asia Pacific, Australia, New Zealand & India)
 

Americas

Product Model Family Component Drive1 Retail Kit
Enterprise Drives:      
WD Raptor, WD RE, WD RE+, WD RE2, WD RE2-GP, WD RE3, WD RE4, WD RE4-GP, WD VelociRaptor, WD RE SAS, WD SE  GD, SD, SB, YD, YR, YS, ADFD, ADFS, BLFS, BLHX, BHTZ, CHTZ, GLFS, HLFS, HLHX, HHTZ, DHTZ, ABPS, ABYS, ABYX, ABYZ,  AYPS, AYYS, FXYZ,  FBYX, FYPS, FYPX, FYYS, FYYZ, FYYG, F9YZ, FSYZ, FRPZ 5-year 5-year
WD VelociRaptor WDBACN N/A 5-year
WD Gold KRYZ, FRYZ, FBYZ 5-year 5-year
WD XE SAS Hard Drive BKFG, BKHG, BKFF, HKHG 5-year N/A
Small Office Storage Server:      
WD Sentinel DS6100, DS5100 WDBWVL, WDBYVE N/A 1-year
WD Sentinel RX4100 WDBLVH N/A 3-year
WD Sentinel DX4000 WDBLGT N/A 3-year
WD Sentinel Drive Kit WDBYBL, WDBBDN, WDBNSH N/A 3-year
NAS:      
WD My Cloud EX4100, My Cloud EX2100, My Cloud DL4100, My Cloud DL2100, My Cloud EX2 Ultra, My Cloud PR4100, My Cloud PR2100 WDBWZE, WDBWAZ, WDBNEZ, WDBBAZ, WDBNFA, WDBBCL N/A 3-year (populated)
WD My Cloud EX4100, My Cloud EX2100, My Cloud DL4100, My Cloud DL2100, My Cloud EX2 Ultra, My Cloud PR4100, My Cloud PR2100 WDBWZE, WDBWAZ, WDBNEZ, WDBBAZ, WDBVBZ, WDBNFA, WDBBCL N/A 2-year (diskless)
WD My Cloud, My Cloud Mirror, My Cloud Mirror (Gen 2), My Cloud EX2, My Cloud EX4, My Cloud Home, My Cloud Home Duo WDBCTL, WDBZVM, WDBWVZ, WDBVKW, WDBWWD, WDBVXC, WDBMUT N/A 2-year
WD Red Pro FFSX, FFWX, KFGX, KFBX, FFBX 5-year 5-year
WD Red Plus 3.5-inch EFPX, EFFX, EFRX, EFZX, EFAX, EFBX, EFGX 3-year 3-year
WD Red  3.5-inch WDBMMA N/A 3-year
WD Red 2.5-inch JFCX, BFCX 3-year 3-year
Networking:      
WD My Net Switch, My Net N600, My Net N750, My Net N900, WD Livewire, My Net WiFi Range Extender, My Net AC1300 Router, My Net AC Bridge WDBJVC, WDBEAV, WDBAJA, WDBWVK, WDBABY, WDBAPK, WDBWNJ, WDBMRD N/A 1-year
WD My Net N900 Central WDBKSP N/A 2-year
Desktop Drives:      
WD Purple PURX,PURZ,PURP 3-year 3-year
WD Purple Pro PURP 5-year 5-year
WD Black AAEX, AALS, FAEX, FAES, FALS, FASS, AALX, AZEX, FZEX 5-year 5-year
WD Black WDBAAZ, WDBMBE, WDBSLA N/A 5-year
WD Black FZWX, FZBX,  5-year N/A
WD Black SSHD 12XJ, L12X, J13T,   5-year N/A
WD Blue (WD Caviar, WD Caviar SE, WD Caviar SE16, WD Caviar Blue) BB, LB, JB, PB, JD, JS, KS, KD, KS, ABKS, AABS, AAJS, AAKS, AABB, AAJB, AAKB, AAKX, AALX, AZEX, AZLX, EALX, EZEX, EALS 2-year 3-year
WD Blue WDBAAV, WDBAAW, WDBAAX N/A 3-year
WD Blue WDBH2D, AZRZ, EZAZ, EZRZ,EZBX, EARZ N/A 2-year
WD Blue SSHD WD40E31X 3-year 3-year
WD Raptor X AHFD 5-year 5-year
WD Green (WD Caviar GP, WD Caviar Green) EACS, EADS, AACS, AADS, EARS, EARX, EZRX, NPVX, AZRX 2-year 3-year
WD Green WDBAAY N/A 3-year
Mobile Drives:      
WD Black BPKT, BPKX, BEKT, BEKX, BJKT, SPSX, JPLX 5-year 5-year
WD Black WDBABD N/A 5-year
WD Blue VE, UE, BEAS, BEVS, BEVE, BEVT, KEVT, TEVT, BPVT, BPVX, JPVT, JPVX, LPVT, LPVX, TPVT, SPCX, LPCX, MPCK, SPZX, LQVX 2-year 3-year
WD Blue WDBABA, WDBABB, WDBABC, WDBMYH N/A 2-year
WD Blue SSHD WD10J31X 3-year 3-year
WD Green NPVT 2-year N/A
CE Drives:      
WD AV, WD AV-GP, WD AV-25 AVBS, AVJS, AVBB, AVJB, EVCS, EURS, AVCS, AVVS, BUDT, EVVS, JUCT, BUCT, EURX, EUCX, AUDX, AURS 3-year 3-year
External Drives:      
WD ShareSpace™ WDA4NC N/A 3-year
WD My Passport Elite, My Passport Studio WDML, WDMT, WDMS N/A 5-year
WD My Book for Mac, My Book VelociRaptor Duo, My Book Thunderbolt Duo, My Book Mirror, My Book Pro, My Book Pro II, My Book World, My Book World II, My Book Studio, My Book Studio II, My Book Home, My Book Office, My Book Elite, My Book Studio, My Book Studio LX, My Book Live, My Book Duo, My Book Duo Pro, My Book WDBYCC, WDBUWZ, WDBUPB, WDBUSK, WDH2U, WDG1T, WDG2TP, WDG1NC, WDH1NC, WDG2NC, WDH2NC, WDH1Q, WDH2Q, WDH1CS, WDH1B, WDBAAH, WDBAAJ, WDBC3G, WDBACH, WDBACG, WDBCPZ, BDTB, WDBUTV, WDBFBE, WDBRMH, WDBFBE, WDBDFM, WDBBGB N/A 3-year
WD Elements SE, WD Elements, My Book Essential, My Book Mac Edition, My Book Premium, My Book Premium ES, My Book Premium II WDBUZG, WDBU6Y, WDBBJH, WDBABV, WDE1U, WDE1MS, WDBAAU, WDBPCK, WDBAAR, WDG1U, WDH1U, WDG1C, WDG1SU, WDG2T, WDBG8A N/A 1-year
WD Elements SE, WD Elements Desktop, My Book, My Book Live Duo, My Book Essential, My Book for Mac, My Book 3.0 WDBEPK, WDBJRT, WDBFJK, WDBVHT, WDBAAF, WDBACW, WDBAAG, WDBAAK, WDBABP, BLWE N/A 2-year
WD Elements Desktop WDBWLG, WDBWLG, WDBBKG N/A 2-year
WD Backup Drive Desktop WDBMLE N/A 3-year
WD My Passport Essential, My passport Essential SE, My Passport for Mac, My Passport Elite, My Passport Edge for Mac, My Passport Ultra, My Passport Slim, My Passport Air, My Passport Ultra Metal, My Passport Ultra Premium, My Passport X, My Passport (Works with PlayStation 4), My Passport Ultra (USB-C), My Passport Ultra for Mac (USB-C), My Passport, works with USB-C WDME, WDBACX, WDMEA, WDBAAC, WDBKKF, WDBGCH, BCGL, WDBJBH, WDBMWV, WDBZFP, WDBPGC, WDBLNP, WDBJNZ, WDBGMT, WDBPDZ, WDBBLW, WDBWDG, WDBZYL, WDBLUZ, WDBTYH, WDBEZW, WDBGPU, WDBBKD, WDBJBS, WDBCRM, WDBZGE, WDBC3C, WDBFTM, WDBPMV, WDBFKT, WDBTLG, WDBRMD,WDBWML, WDBRHB, WDBR9S, WDBK6C, WDBY3J, WDBEJA, WDBGKC, WDBJXT, WDBECU, WDBPKJ N/A 3-year
WD Drive WDBCTC N/A 2-year
WD Drive Plus WDBN8Z, WDBZCD, WDBLPW    
WD My Passport Studio WDBAAE, WDBALG, WDBK8A, WDBS8P, WDBGJA, WDBU4M N/A 3-year
WD My Passport, My Passport Essential, My Passport Essential SE, My Passport for Mac, My Passport AV, My Passport SE for Mac, My Passport Edge, My Passport Enterprise, My Passport Pro (Duo), My passport carrying case, My Passport Wireless, My Passport Wireless Pro WDBY8L, WDBBEP, WDBACX, WDBKXH, WDBAAA, WDBACY, WDBABM, WDBAAB, WDBBXV, WDBL1D, WDBABS, WDBABW, WDBK6Z, WDBHEZ, WDBRNB, WDBABK, WDBDAF, WDBK8Z, WDBLJT, WDBSMT, WDBP2P, WDBAMJ, WDBYVG, WDBYVG N/A 2-year
WD My Passport, My Passport for Mac, WD Gaming Drive (Works with PlayStation 4), My Passport Go, WD Gaming Drive Accelerated for Xbox WDBS4B, WDBBEX, WDBUAX, WDBYFT, WDBYFT, WDBYNN, WDBP6A, WDBTYW, WDBUKK, WDBM1M (-WESN), WDBDFF (-WESN), WDBY9Y (-WESN), WDBKVX, WDBKE3, WDBA4V N/A 3-year
WD My Passport AV-TV WDBHDK (-PESN) N/A 3-year
WD My Passport AV-TV WDBHDK (-EESN) N/A 2-year
WD Elements Portable:      
WD Elements Portable WDBUZG (-SESN / -CESN), WDBU6Y (-SESN / -CESN) N/A 3-year
WD Elements Portable WDBUZG (-WESN / -EESN), WDBU6Y (-WESN / -EESN), WDBHJS N/A 2-year
WD Elements Portable WDBUZG (-NESN), WDBU6Y (-NESN) N/A 1-year
WD easystore:      
WD easystore Portable WDBKUZ N/A 2-year
WD easystore Desktop WDBDNK, WDBCKA, WDBAMA,  N/A 2-year
Home Entertainment:      
WD TV, WD TV Mini, WD TV Live, WD TV Live Plus, WD TV Live Streaming, WD TV Live Hub, WD TV Play, WD TV Media Player WDAVN, WDBABF, WDBAAL, WDBAAN, WDBABX, WDBG3A, WDBABZ, WDBHG7, WDBMBA, WDBHZM, WDBYMN N/A 1-year
WD My DVR Expander eSATA Edition, My DVR Expander USB Edition, My Book AV eSATA, My Book AV-TV WDG1S, WDH1S, WDBACS, WDBGLG N/A 1-year
WD My Book AV DVR Expander WDBABT N/A 2-year
Accessories:      
WD Nomad WDBGRD0000NBK N/A 2-year
 

EMEA

Product Product Designator Component Drive1 Retail Kit
Enterprise Drives:      
WD Raptor, WD RE, WD RE2, WD RE2-GP, WD RE3, WD RE4, WD RE4-GP, WD VelociRaptor, WD RE SAS, WD SE GD, SD, SB, YD, YR, YS, ADFD, ADFS, BLFS, BLHX, BHTZ, CHTZ, GLFS, HLFS, HLHX, HHTZ, DHTZ, ABPS, ABYS, ABYX, ABYZ, AYPS, AYYS, FXYZ, FBYZ, FBYX, FYPS, FYPX, FYYS, FYYZ, FYYG, F9YZ, FSYZ, FRPZ 5-year 5-year
WD VelociRaptor WDBACN N/A 5-year
WD Gold KRYZ, FRYZ 5-year N/A
WD XE SAS Hard Drives BKFG, BKHG, BKFF 5-year N/A
Small Office Storage Server:      
WD Sentinel DS6100, DS5100 WDBWVL, WDBYVE N/A 2-year
WD Sentinel RX4100 WDBLVH N/A 3-year
WD Sentinel DX4000 WDBLGT N/A 3-year
WD Sentinel Drive Kit WDBYBL, WDBBDN, WDBNSH N/A 3-year
NAS:      
My Cloud EX4100, My Cloud EX2100, My Cloud DL4100, My Cloud DL2100, My Cloud EX2 Ultra, My Cloud PR4100, My Cloud PR2100 WDBWZE, WDBWAZ, WDBNEZ, WDBBAZ, WDBVBZ, WDBNFA, WDBBCL N/A 3-year (populated)
WD My Cloud EX4100, My Cloud EX2100, My Cloud DL4100, My Cloud DL2100, My Cloud EX2 Ultra, My Cloud PR4100, My Cloud PR2100 WDBWZE, WDBWAZ, WDBNEZ, WDBBAZ, WDBVBZ, WDBNFA, WDBBCL N/A 2-year (diskless)
WD My Cloud, My Cloud Mirror, My Cloud EX2, My Cloud EX4, My Cloud Home, My Cloud Home Duo WDBCTL, WDBZVM, WDBWVZ, WDBVKW, WDBWWD, WDBVXC, WDBMUT N/A 2-year
WD Red Pro KFGX, KFBX, FFBX, FFSX, FFWX 5-year 5-year
WD Red Plus 3.5-inch EFFX, EFRX, EFZX, EFAX, EFBX, EFGX 3-year 3-year
WD Red 3.5-inch WDBMMA N/A 3-year
WD Red 2.5-inch JFCX, BFCX 3-year 3-year
Networking:      
WD My Net Switch, My Net N600, My Net N750, My Net N900, My Net N900 Central, WD Livewire, My Net WiFi Range Extender, My Net AC1300 Router, My Net AC Bridge WDBJVC, WDBEAV, WDBAJA, WDBWVK, WDBKSP, WDBABY, WDBAPK, WDBWNJ, WDBMRD N/A 2-year
Desktop Drives:      
WD Purple PURX, PURZ, PURP 3-year 3-year
WD Purple Pro PURP 5-year 5-year
WD Black AAEX, AALS, FAEX, FAES, FALS, FASS, AALX, AZEX, FZEX 5-year 5-year
WD Black WDBAAZ, WDBMBE, WDBSLA N/A 5-year
WD Black FZWX, FZBX, 5-year N/A
WD Black SSHD 12XJ, L12X, J13T,   5-year N/A
WD Blue (WD Caviar, WD Caviar SE, WD Caviar SE16, WD Caviar Blue) BB, LB, JB, PB, JD, JS, KS, KD, KS, ABKS, AABS, AAJS, AAKS, AABB, AAJB, AAKB, AAKX, AALX, AZEX, AZLX, EALX, EZEX, EALS 2-year 3-year
WD Blue WDBAAV, WDBAAW, WDBAAX N/A 3-year
WD Blue WDBH2D, AZRZ, EZAZ, EZRZ, EZBX N/A 2-year
WD Blue SSHD WD40E31X 3-year 3-year
WD Raptor X AHFD 5-year 5-year
WD Green (WD Caviar GP, WD Caviar Green) EACS, EADS, AACS, AADS, EARS, EARX, EZRX, NPVX, AZRX 2-year 3-year
WD Green WDBAAY N/A 3-year
Mobile Drives:      
WD Black BPKT, BPKX, BEKT, BEKX, BJKT, SPSX, JPLX 5-year 5-year
WD Black WDBABD N/A 5-year
WD Blue VE, UE, BEAS, BEVS, BEVE, BEVT, KEVT, TEVT, BPVT, BPVX, JPVT, JPVX, LPVT, LPVX, TPVT, SPCX, LPCX, MPCK, SPZX, LQVX 2-year N/A
WD Blue WDBABA, WDBABB, WDBABC, WDBMYH N/A 2-year
WD Blue SSHD WD10J31X 3-year 3-year
WD Green NPVT 2-year N/A
CE Drives:      
WD AV, WD AV-GP, WD AV-25 AVBS, AVJS, AVBB, AVJB, EVCS, EURS, AVCS, AVVS, BUDT, EVVS, JUCT, BUCT, EURX, EUCX, AUDX, AURS 3-year 3-year
External Drives:      
WD ShareSpace™ WDA4NC N/A 3-year
WD My Passport Elite, My Passport Studio WDML, WDMT, WDMS N/A 5-year
WD My Book, My Book for Mac, My Book VelociRaptor Duo, My Book Thunderbolt Duo, My Book Mirror, My Book Pro, My Book Pro II, My Book World, My Book World II, My Book Studio, My Book Studio II, My Book Home, My Book Office, My Book Elite, My Book Studio, My Book Live, My Book Duo, My Book Duo Pro WDBBGB, WDBYCC, WDBUWZ, WDBUPB, WDBUSK, WDH2U, WDG1T, WDG2TP, WDG1NC, WDH1NC, WDG2NC, WDH2NC, WDH1Q, WDH2Q, WDH1CS, WDH1B, WDBAAH, WDBAAJ, WDBC3G, WDBACG, WDBCPZ, BDTB, WDBUTV, WDBFBE, WDBRMH, WDBDFM, WDBCSV N/A 3-year
WD Elements SE, WD Elements, My Book, My Book Essential, My Book Mac Edition, My Book Premium, My Book Premium ES, My Book Premium II, WD Elements ™ Exclusive Edition WDBUZG, WDBU6Y, WDBBJH, WDBAAR, WDBJRH, WDE1U, WDE1MS, WDG1U, WDH1U, WDG1C, WDG1SU, WDG2T, WDBHHG N/A 2-year
WD Elements Desktop WDBWLG, WDBWLG, WDBBKG N/A 2-year
WD Elements SE, My Book, My Book Live Duo, My Book Essential, My Book for Mac, My Book 3.0, My Book Duo WDBEPK, WDBJRT, WDBFJK, WDBVHT, WDBAAF, WDBACW, WDBAAG, WDBAAK, WDBABP, WDBLWE, WDBG8A N/A 2-year
WD Elements WDBHHG, WDBHDW N/A 3-year
WD My Passport Essential, My Passport for Mac, My Passport Elite, My Passport Studio, My Passport Edge for Mac, My Passport Ultra, My Passport Slim, My Passport Air, My Passport Ultra Metal, My Passport Ultra Premium, My Passport X, My Passport (Works with PlayStation 4), My Passport Ultra (USB-C), My Passport Ultra for Mac (USB-C), My Passport, works with USB-C WDME, WDMEA, WDBAAC, BCGL, WDBAAE, WDBKKF, WDBGCH, WDBJBH, WDBALG, WDBK8A, WDBS8P, WDBMWV, WDBZFP, WDBPGC, WDBLNP, WDBJNZ, WDBGMT, WDBPDZ, WDBBLW, WDBWDG, WDBZYL, WDBLUZ, WDBGJA, WDBU4M, WDBTYH, WDBEZW, WDBGPU, WDBBKD, WDBJBS, WDBCRM, WDBZGE, WDBC3C, WDBFTM, WDBPMV, WDBFKT, WDBTLG, WDBRMD,WDBWML,WDBRHB, WDBR9S, WDBK6C, WDBY3J, WDBEJA, WDBGKC, WDBJXT, WDBECU, WDBPKJ N/A 3-year
WD My Passport, My Passport Essential, My Passport Essential SE, My Passport for Mac, My Passport AV, My Passport SE for Mac, My Passport Studio, My Passport Edge, My Passport Enterprise, My Passport Pro (Duo), My passport carrying case, My Passport Wireless, My Passport Wireless Pro WDBAAA, WDBAAB, WDBABM, WDBACX, WDBABS, WDBABW, WDBACY, WDBBEP, WDBBXV, WDBFBW, WDBEMM, WDBHEZ, WDBK6Z, WDBKXH, WDBL1D, WDBY8L, WDBZZZ, WDBRNB, WDBABK, WDBDAF, WDBK8Z, WDBLJT, WDBSMT, WDBP2P, WDBAMJ, WDBYVG N/A 2-year
WD My Passport, My Passport for Mac, WD Gaming Drive (Works with PlayStation 4), My Passport Go, WD Gaming Drive Accelerated for Xbox WDBS4B, WDBBEX, WDBUAX, WDBYFT, WDBYFT, WDBYNN, WDBP6A, WDBTYW, WDBUKK, WDBM1M (-WESN), WDBDFF (-WESN), WDBY9Y (-WESN), WDBKVX, WDBKE3, WDBA4V N/A 3-year
WD My Passport AV-TV WDBHDK (-PESN) N/A 3-year
WD My Passport AV-TV WDBHDK (-EESN) N/A 2-year
WD Elements Portable:      
WD Elements Portable WDBUZG (-SESN / -CESN), WDBU6Y (-SESN / -CESN) N/A 3-year
WD Elements Portable WDBUZG (-WESN / -EESN), WDBU6Y (-WESN / -EESN), WDBHJS N/A 2-year
WD Elements Portable WDBUZG (-NESN), WDBU6Y (-NESN) N/A 1-year
WD Elements Portable EE WDBNEF    
Home Entertainment:      
WD TV, WD TV Mini, WD TV Live, WD TV Live Plus, WD Elements Play, WD TV Live Hub, WD TV Play, WD TV Media Player WDAVP, WDBABG, WDBAAM, WDBAAN, WDBAAP, WDBKH2, WDBREC, WDBGXT, WDBACC, WDBNLC, WDBACA, WDBMBA, WDBHZM, WDBYMN N/A 2-year
WD My DVR Expander eSATA Edition, My DVR Expander USB Edition, My Book AV eSATA, My Book AV-TV WDG1S, WDH1S, WDBACS, WDBGLG N/A 2-year
WD My Book AV DVR Expander WDBABT N/A 2-year
Accessories:      
WD Nomad WDBGRD0000NBK N/A 2-year
 

APAC

Product Product Designator Component Drive1 Retail Kit
Enterprise Drives:      
WD Raptor, WD RE, WD RE2, WD RE2-GP, WD RE3, WD RE4, WD RE4-GP, WD VelociRaptor, WD RE SAS, WD SE GD, SD, SB, YD, YR, YS, ADFD, ADFS, BLFS, BLHX, BHTZ, CHTZ, GLFS, HLFS, HLHX, HHTZ, DHTZ, ABPS, ABYS, ABYX, ABYZ, AYPS, AYYS, FXYZ, FBYZ, FBYX, FYPS, FYPX, FYYS, FYYZ, FYYG, F9YZ, FSYZ, FRPZ 5-year N/A
WD Gold KRYZ, FRYZ 5-year N/A
WD XE SAS Hard Drives BKFG, BKHG, BKFF 5-year N/A
Small Office Storage Server:      
WD Sentinel DS6100, DS5100 WDBWVL, WDBYVE N/A 1-year
WD Sentinel RX4100 WDBLVH N/A 3-year
WD Sentinel DX4000 WDBLGT N/A 3-year
WD Sentinel Drive Kit WDBYBL, WDBBDN, WDBNSH N/A 3-year
NAS:      
WD My Cloud EX4100, My Cloud EX2100, My Cloud DL4100, My Cloud DL2100, My Cloud EX2 Ultra, My Cloud PR4100, My Cloud PR2100 WDBWZE, WDBWAZ, WDBNEZ, WDBBAZ, WDBVBZ, WDBNFA, WDBBCL N/A 3-year (populated)
WD My Cloud EX4100, My Cloud EX2100, My Cloud DL4100, My Cloud DL2100, My Cloud EX2 Ultra, My Cloud PR4100, My Cloud PR2100 WDBWZE, WDBWAZ, WDBNEZ, WDBBAZ, WDBVBZ, WDBNFA, WDBBCL N/A 2-year (diskless)
WD My Cloud, My Cloud Mirror, My Cloud EX2, My Cloud EX4, My Passport Wireless, My Cloud Home, My Cloud Home Duo WDBCTL, WDBZVM, WDBWVZ, WDBVKW, WDBWWD, WDBDAF, WDBK8Z, WDBLJT, WDBVXC, WDBMUT N/A 2-year
WD Red Pro KFGX, KFBX, FFBX,FFSX, FFWX 5-year 5-year
WD Red Plus 3.5-inch EFFX, EFRX, EFZX, EFAX, EFBX, EFGX 3-year 3-year
WD Red 3.5-inch WDBMMA N/A 3-year
WD Red 2.5-inch JFCX, BFCX 3-year 3-year
Networking:      
WD My Net Switch WDBJVC N/A 1-year
WD My Net N600, My Net N750, My Net N900, My Net N900 Central, WD Livewire, My Net WiFi Range Extender, My Net AC1300 Router, My Net AC Bridge WDBEAV, WDBAJA, WDBWVK, WDBKSP, WDBABY, WDBAPK, WDBWNJ, WDBMRD N/A 3-year
Desktop Drives:      
WD Purple EJRX, PURX, EJRP 3-year 3-year
WD Purple Pro PURP 5-year 5-year
WD Black AAEX, AALS, AALX, AZEX, FAEX, FAES, FALS, FASS, FZEX 5-year N/A
WD Black FZWX, FZBX, 5-year N/A
WD Black SSHD 12XJ, L12X, J13T,   5-year N/A
WD Blue (WD Caviar, WD Caviar SE, WD Caviar SE16, WD Caviar Blue) BB, LB, JB, PB, JD, JS, KS, KD, KS, ABKS, AABS, AAJS, AAKS, AABB, AAJB, AAKB, AAKX, AALX, AZEX, AZLX, EALX, EZEX, EALS 2-year N/A
WD Blue WDBAAX N/A 3-year
WD Blue WDBH2D, AZRZ, EZAZ, EZRZ, EZBX N/A 2-year
WD Blue SSHD WD40E31X 3-year 3-year
WD Raptor X AHFD 5-year N/A
WD Green (WD Caviar GP, WD Caviar Green) EACS, EADS, AACS, AADS, EARS, EARX, EZRX, NPVX, AZRX 2-year N/A
WD Green WDBAAY N/A 3-year
Mobile Drives:      
WD Black BPKT, BPKX, BEKT, BEKX, BJKT, SPSX, JPLX 5-year N/A
WD Blue VE, UE, BEAS, BEVS, BEVE, BEVT, KEVT, TEVT, BPVT, JPVT, LPVT, TPVT, SPZX, LQVX 2-year N/A
WD Blue WDBABC N/A 3-year
WD Blue SSHD WD10J31X 3-year 3-year
WD Green NPVT 2-year N/A
CE Drives:      
WD AV, WD AV-GP, WD AV-25 AVBS, AVJS, AVBB, AVJB, EVCS, EURS, AVCS, AVVS, BUDT, EVVS, JUCT, BUCT, EURX, EUCX, AUDX, AURS 3-year N/A
External Drives:      
WD ShareSpace™ WDA4NC N/A 3-year
WD My Book Pro, My Book Pro II WDG1T, WDG2TP, BDTB N/A 5-year
WD My Book Pro BDTB N/A 3-year
WD My Passport Elite, My Passport Studio WDML, WDMT, WDMS N/A 5-year
WD My Book VelociRaptor Duo, My Book Thunderbolt Duo, My Book Mirror, My Book World, My Book World II, My Book Studio, My Book Studio II, My Book Mac Edition, My Book Essential, My Book Home, My Book Office, My Book Elite, My Book Studio, My Book Live, My Book Live Duo, My Book Duo WDBUWZ, WDBUPB, WDBUSK, WDH2U, WDG1NC, WDH1NC, WDG2NC, WDH2NC, WDH1Q, WDH2Q, WDH1U ,WDH1CS, WDH1B, WDBAAH, WDBAAJ, WDBC3G, WDBACG, WDBVHT, WDBCPZ, WDBUTV, WDBFBE N/A 3-year
WD My Book, My Book Essential, My Book Premium Edition, My Book Premium ES, My Book Premium Edition II, My Book Duo, My Book Duo Pro WDBFJK, WDG1U, WDG1C, WDG1SU, WDG2T, BLWE, WDBRMH, WDBDFM, WDBCSV N/A 3-year
WD My Book Essential, My Book for Mac, My Book 3.0 WDBYCC, WDBAAF, WDBACW, WDBAAG N/A 3-year
WD Elements Desktop WDBWLG, WDBWLG, WDBBKG N/A 2-year
WD Elements SE, WD Elements, WD Elements Desktop WDBEPK, WDBUZG, WDBU6Y, WDBBJH, WDBABV, WDE1U, WDE1MS, WDBAAR, WDBG8A N/A 3-year
WD My Passport Essential, My Passport for Mac, My Passport Elite, My Passport Studio, My Passport Edge, My Passport Edge for Mac, My Passport Ultra, My Passport Slim, My Passport Air, My Passport Ultra Metal, My Passport Ultra Premium, My Passport X, My Passport (Works with PlayStation 4), My Passport Ultra (USB-C), My Passport Ultra for Mac (USB-C), My Passport, works with USB-C WDME, WDMEA, WDBAAC, WDBAAE, WDBK8A, WDBALG, WDBKKF, WDBGCH, WDBK6Z, WDBJBH, WDBMWV, WDBZFP, WDBPGC, WDBLNP, WDBJNZ, WDBGMT, WDBPDZ, WDBBLW, WDBWDG, WDBZYL, WDBLUZ, WDBGJA, WDBU4M, WDBTYH, WDBEZW, WDBGPU, WDBBKD, WDBJBS, WDBCRM, WDBZGE, WDBC3C, WDBFTM, WDBPMV, WDBFKT, WDBTLG, WDBRMD,WDBWML, WDBRHB, WDBR9S, WDBK6C, WDBY3J, WDBEJA, WDBGKC, WDBJXT, WDBECU N/A 3-year
WD My Passport, My Passport Essential, My Passport Essential SE, My Passport for Mac, My Passport AV, My Passport SE for Mac, My Passport Pro (Duo), My passport carrying case WDBY8L, WDBBEP, WDBKXH, WDBACX, WDBAAA, WDBACY, WDBABM, WDBAAB, BCGL, WDBBXV, WDBL1D, WDBABS, WDBABW, WDBRNB, WDBABK, WDBPKJ, WDBYVG N/A 3-year
WD Elements SE, My Passport Wireless Pro WDBEPK, WDBJRT, WDBSMT, WDBP2P, WDBAMJ N/A 2-year
WD My Passport, My Passport for Mac, WD Gaming Drive (Works with PlayStation 4), My Passport Go, WD Gaming Drive Accelerated for Xbox WDBS4B, WDBBEX, WDBUAX, WDBYFT, WDBYFT, WDBYNN, WDBP6A, WDBTYW, WDBUKK, WDBM1M (-WESN), WDBDFF (-WESN), WDBY9Y (-WESN), WDBKVX, WDBKE3, WDBA4V N/A 3-year
WD My Passport AV-TV WDBHDK (-PESN) N/A 3-year
WD My Passport AV-TV WDBHDK (-EESN) N/A 2-year
WD Elements Portable:      
WD Elements Portable WDBUZG (-WESN / -EESN), WDBU6Y (-WESN / -EESN), WDBHJS N/A 2-year
WD Elements Portable WDBUZG (-NESN), WDBU6Y (-NESN) N/A 1-year
Home Entertainment:      
WD TV, WD TV Mini, WD TV Live, WD TV Live Streaming, WD TV Play, WD TV Media Player WDAV, WDBAAM, WDBAAN, WDBAAP, WDBABF, WDBABG, WDBGXT, WDBHG7, WDBMBA, WDBHZM, WDBYMN N/A 1-year
WD Elements Play, WD TV Live Hub WDBACB, WDBACC, WDBNLC, WDBMCE, WDBABZ, WDBACA N/A 3-year
WD My DVR Expander eSATA, My DVR Expander USB, My Book AV eSATA, My Book AV DVR Expander, My Book AV-TV WDG1S, WDH1S, WDBACS, WDBABT, WDBGLG N/A 3-year
Accessories:      
WD Nomad WDBGRD0000NBK N/A 2-year
India Only      
WD Elements SE, WD Elements WDBUZG, WDBU6Y N/A 3-year
Thailand Only      
WD Blue (WD Caviar, WD Caviar SE, WD Caviar SE16, WD Caviar Blue) BB, LB, JB, PB, JD, JS, KS, KD, KS, ABKS, AABS, AAJS, AAKS, AABB, AAJB, AAKB, AAKX, AALX, AZEX, AZLX, EALX, EZEX 3-year N/A
WD Green (WD Caviar GP, WD Caviar Green) EACS, EADS, AACS, AADS, EARS, EARX, EZRX, AZRX 3-year N/A
WD Blue VE, UE, BEAS, BEVS, BEVE, BEVT, KEVT, TEVT, BPVT, JPVT, LPVT, TPVT, JPVX, SPCX, BPVX, LPCX, LPVX, AZRZ, EZRZ, EZAZ 2-year N/A
Taiwan Only      
WD Blue (WD Caviar, WD Caviar SE, WD Caviar SE16, WD Caviar Blue) BB, LB, JB, PB, JD, JS, KS, KD, KS, ABKS, AABS, AAJS, AAKS, AABB, AAJB, AAKB, AAKX, AALX, AZEX, AZLX, EALX, EZEX, AZRZ, EZRZ 3-year N/A
WD Green (WD Caviar GP, WD Caviar Green) EACS, EADS, AACS, AADS, EARS, EARX, EZRX, AZRX 3-year N/A
WD Blue VE, UE, BEAS, BEVS, BEVE, BEVT, KEVT, TEVT, BPVT, JPVT, LPVT, TPVT, JPVX, SPCX, BPVX, LPCX, LPVX, EZAZ, SPZX 2-year N/A

 

1 Any Non-Kitted Hard Drive sold to Authorized WD Distributors.
2 Effective for products purchased since March 1st, 2007.
3 Effective for products purchased since August 1st, 2007. Drives purchased previously have 1 year warranty.
4 Effective for products purchased since March 1st, 2007. Drives purchased previously have 2 year warranty.
5 Effective for products purchased since October 1st, 2007. Drives purchased previously have 1 year warranty.
6 Effective for products purchased after October 3rd, 2015. Drives sold before October 3rd, 2015 have 2 year warranty.
Warranties may vary in regions that belong to the European Union
Details
Answer ID 2
Published 10/25/2017 11:40 PM
Updated 03/19/2025 08:51 AM

Please rate the helpfulness of this answer