Products purchased from the WD Store may be returned within 30 days of purchase. Items must be sent to the address below and display a valid WD Store RMA number. For items purchased more than 30 days, please contact the WD Store. Please review WD Store RMA instructions for more information.
Important: Please note that this address is only for WD store returns within 30 days of purchase.
WD Store Returns
RMA #
9625 West 76th Street
Suite 150
Eden Prairie, MN 55344
WHERE TO SEND IN YOUR DEFECTIVE PRODUCTS FOR YOUR WARRANTY RMA RETURNS
Our warehouses do not accept walk-ins. In order to get your product
replaced, you must send it in by postal mail.
Please do not ship a defective hard drive to us without a valid Western Digital RMA
number. If you do, our warehouse will return the drive to you.
Make sure the RMA number is clearly marked on the outside of the box and
ship our drive using a traceable carrier (someone who will track your package).
Customers in North America
Customers in United States
WDC c/o
Greystone Data Systems, Inc.
40800 Encyclopedia Circle
Fremont, CA 94538
Customers in Canada
Western Digital c/o
DHL Global Forwarding (Canada) Inc.
6200 Edwards Boulevard
Mississauga, Ontario L5T 2V7
Phone number:(289) 562-6500
Fax number: (905) 405-9303
Customers in Europe
**** All shipments must include an RMA number. Shipments without an RMA number will not be accepted and will be returned to sender. Our warehouses do not accept walk-ins. ****
Please do not call the warehouse directly, if you have any question on your shipment please contact us.
Customers in United Kingdom and Ireland
Western Digital Service Center
C/o CEVA Freight Management
Heathrow Gateway
Godfrey Way
Hounslow
Middlesex TW4 5SY
United Kingdom
Customers in France, Spain, Portugal, and Italy
CEVA FREIGHT MANAGEMENT FRANCE SAS
SERVICES DISQUES DURS
BP 66093
5 RUE DES LIEVRES
95973 Roissy Charles de Gaulle
France
Customers in Poland, Estonia, Latvia and Lithuania
Western Digital Service Center
Universal Express Sp. z o.o.
Szyszkowa Street 35-37
02-285 Warsaw
Poland
Customers in the rest of EU countries
Western Digital Service Center
C/o CEVA Freight Management
Am Südpark 10
65451 Kelsterbach/Main
Germany
Customers and Distributors in Brazil
Western Digital Technologies
C/o ASP/ ISS do Brasil Serviços Eletroeletronicos Ltda.
Rua Capote Valente 1449 -Sumaré
São Paulo SP Brasil
05409-003 www.issl.com.br
Distributors in Argentina
Western Digital
C/O: ISS
Calle Gorriti 5253 - entre Uriarte y Godoy Cruz nº 1
District: Palermo Soho
Cuidad Autonoma de Buenos Aires
1414
Tel/Fax: 54-11-4833-4721 www.issl.com.br
Distributors in Chile
Comercializadora Intelligent Storage Solution Chile Limitada..
Calle Til Til, 1980 - Bodega SP07
Comuna de ÑuÑoa, Santiago de Chile / Chile
Zipcode 7780376
Phone number: (56-2)752-1676
Contact: Alejandro Ramirez - alejandro@iss-l.com www.issl.com.br
Distributors in Paraguay
Western Digital
C/O: ISS
Av. Cañada el Carmen y Av. Teniente 1º Cabello
Cuidad del Este
Paraguay
Tel/Fax: 595-61-509-532 www.issl.com.br