- Do not call the warehouse directly. Please contact us if you have any questions about your RMA.
- Our warehouses do not accept walk-ins.
Use a traceable carrier for your shipment
All packages must contain a valid WD RMA number. WD will not accept or process packages without a valid RMA number.
Make sure the RMA number is clearly marked on the outside of your package.
For international shipments, make sure the correct Country of Origin (COO) is reflected on your shipping document before arranging your RMA returns to WD. This is a Customs Compliance requirement. The COO can be found on the drive label.
c/o Western Digital
4600 Commerce Crossings Drive
Dock Door #4
Louisville KY, 40229