| Packaging (exterior) |
Non Qualified Packaging
|
Freight Damaged Packaging, Pilferage or Theft
|
Envelopes are not acceptable packaging
|
Envelopes are not acceptable packaging
|
|
Packaging (interior) |
Missing ESD
|
Improper ESD
|
Missing ESD
|
Improper ESD
|
|
Drive Labels |
Missing one or more labels
|
Obscured by Customer applied stickers
|
|
Tampering/Fraud |
Real WD label on non-WD drive
|
Counterfeit label, Photocopy of real WD label
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Counterfeit Serial number label
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Real WD label on Non-WD drive
|
Tampered label, dogeared or torn
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Real WD Label on Non-WD drive
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Real WD Label on Non-WD drive
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Tape Seal |
Missing, No Data Recovery Sticker
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Torn/punctured
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Acceptable scratch (Warranty not voided)
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Punctured
|
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Motor Screw Seal |
Exposed
|
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Top Cover |
Dented
|
Ripped Open
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Dented
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Missing Screws
|
Scratch, Acceptable Cosmetic(Warranty not voided)
|
Scratch, Deep enough to void warranty
|
Punctured Breather filter
|
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Base Casting |
Deep Scratch
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Deep Scratch
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Stripped Threads
|
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PCBA |
PCBA Missing
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Screws missing or loose
|
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Connector
|
Connector, broken
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Connector, Bent Pins = Acceptable defect
|
SATA socket, broken
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