| Approved packaging examples |
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Unapproved packaging examples
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| Packaging (exterior) |
Non Qualified Packaging
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Freight Damaged Packaging, Pilferage or Theft
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Envelopes are not acceptable packaging
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Envelopes are not acceptable packaging
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Packaging (interior) |
Missing ESD
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Improper ESD
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Missing ESD
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Improper ESD
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Drive Labels |
Peeled Label
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Curled Label Edges
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Scratched Label
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Scratched Label
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Unauthorized Relabeling
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Unauthorized Relabeling
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End Barcode Label Missing
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End Barcode Label Missing
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Passport Label Missing
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Obscured Label
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Tampering/Fraud |
Damaged External Enclosure
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Damaged Passport Enclosure
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Unauthorized Opening of Enclosure
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Unauthorized Opening of Enclosure
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Real WD label on non-WD drive
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Counterfeit label, Photocopy of real WD label
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Counterfeit Serial number label
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Real WD label on Non-WD drive
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Tampered label, dogeared or torn
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Real WD Label on Non-WD drive
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Real WD Label on Non-WD drive
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Motor Screw Seal |
Exposed
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Top Cover |
Dented
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Ripped Open
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Dented
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Missing Screws
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Scratch, Acceptable Cosmetic(Warranty not voided)
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Scratch, Deep enough to void warranty
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Punctured Breather filter
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Base Casting |
Deep Scratch
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Deep Scratch
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Stripped Threads
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PCBA |
PCBA Missing
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Screws missing or loose
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Connector
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Connector, broken
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Connector, Bent Pins = Acceptable defect
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SATA socket, broken
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Non-WD Product
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Non-WD Drive in a WD Enclosure
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