This article explains how to install the My Cloud mobile app on a mobile device.*END
The My Cloud mobile app for iOS and Android provides remote access to your My Cloud, My Book Live and Duo devices. The mobile app can also be used for local LAN access to My Passport Wireless and My Passport Wireless Pro.
Note: |
- Remote Access using MyCloud.com Login is not supported on My Passport Wireless devices
- Remote Access using MyCloud.com Login is only available on My Cloud, My Book Live and Duo
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Please select the mobile system being used from the table above to display that system's installation steps.
My Cloud Mobile App for Android
Download and install the My Cloud mobile app for Android using the instructions below.
- Open the Play Store.
- Search for My Cloud
- Select the My Cloud app.
- Tap Install.
- Tap Accept.
- Wait for the app download to complete
Tap Open
- Tap View license agreement.
- Read the End User License Agreement
Tap Agree.
- Swipe Right into the My Cloud Setup screen
- Tap Connect to local device or login using your MyCloud.com Account.
NOTE: MyCloud.com Login is used for My Cloud remote access and is not supported by My Passport Wireless products.
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My Cloud Mobile App for iOS
Download and install the My Cloud mobile app for iOS using the instructions below.
- Open the App Store.
- Click Search.
- Type My Cloud and search
- Select My Cloud
Click the Download icon
- Wait for the app download to complete.
Click Open.
- Read the End User License Agreement
Click Accept.
- Swipe Right into the My Cloud Setup screen
- Tap Connect to local device or login using your MyCloud.com Account.
NOTE: MyCloud.com Login is used for My Cloud remote access and is not supported by My Passport Wireless products.
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