How to test a WD SATA, EIDE, or Solid State drive for errors with a Data Lifeguard Diagnostics CD or Floppy disk

To test a Western Digital Solid State drive, or Serial ATA or EIDE hard drive for errors using the diagnostic disk, please follow these steps:

  1. Boot your computer and set your system BIOS to boot to a CD or Floppy disk first. If you do not know how to enter or adjust your system BIOS please refer to your computer/motherboard user manual or contact the manufacturer.

  2. Save the new BIOS setting and insert the Data Life Guard diagnostic disk into your disk drive.

  3. You will be brought to the License Agreement screen, read the agreement and hit the Esc button.

  4. Press the Y key to accept the license agreement.

  5. You will be at the main menu for the Diagnostic Utility. Use the down arrow button to highlight Extended Test and press the Enter key.

  6. The software will tell you that a Quick Test will be run first. Press R to continue.

  7. After the Quick Test is run you should receive a four-digit error code that will indicate the status of your drive.

  8. If you receive an error code of 0000, this indicates that the hard drive does not contain any defects or errors and is working properly.

In case the answer did not answer your question, you can always visit the WD Community for help from WD users.

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