Installing WD Sync on Windows

WD Sync allows files to be synchronized across multiple computers using a My Cloud storage device.
IMPORTANT Important: Please ensure that the My Cloud product firmware is up to date.

For assistance with updating My Cloud firmware, please refer to Answer ID 10440 How to update the firmware on a My Cloud device


Follow the instructions below to download and install WD Sync on Windows.
  1. Go to the WD Sync Downloads and download the software.
    When the download has completed, unzip and install WD Sync.

  2. For assistance with unzipping or extracting a file on Windows, please refer to: Microsoft: - To unzip (extract) files or folders from a zipped folder


  3. The Welcome screen will appear.
    After reading the EULA, check the I have read and agree to the EULA and WD's Privacy Policy box, and click on Install

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  4. WD Sync will start the installation process.
    Please wait.

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  5. Once installed, WD Sync will auto discovery the Cloud storage devices on the local network, as well as provide an option to Sign in with a My Cloud remote access account.

    • Select a My Cloud
    • Click Next and following the steps to complete the installation process

    For information about using WD Sync please refer to Answer ID 11395 How To Configure WD Sync with a My Cloud


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