WD Customer Portal Password Policy and Security Best Practices

The password used must comply with the WD Customer Portal Password Policy when creating an account.

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WD Customer Portal Password Policy

• It cannot use the account User Name and cannot match the first or last name of the account holder.
• It must use at least eight characters.
• It must use at least one letter (A-Z or a-z) and one number (0-9).
• The last three passwords cannot be reused.

Customer Portal Password Best Practices

• Never share a WD Customer Portal account.
• Never use the same password used with another service.
• Never use password generation tools.
• Never share a password with anyone.
  

  This includes people who claim to be from WD Support.

• Never write down the password.
• Always log off the WD Customer Portal once done.