Upgrade Memory on a My Cloud DL2100, DL4100, or PR4100

The default memory config for a My Cloud DL2100, DL4100, and PR4100 can be upgraded to improve the overall performance.

IMPORTANT: My Cloud models not listed here cannot be upgraded.

My Cloud DL2100

• 1GB RAM Onboard - Non ECC
• Upgradable to 5GB
• Single rank UDIMM

These modules are approved for upgrading memory.

Kingston

KVR16N11S8/4
4GB
240 Pin
UDIMM
PC3-12800 CL11

Kingston

KVR13N9S8/4
4GB
240 Pin
UDIMM
PC3-10600 CL9

My Cloud DL4100

• 2GB RAM Onboard - Non ECC
• Upgradable to 6GB
• Single rank SODIMM

These modules are approved for upgrading memory.

Kingston

KVR13S9S8/4
4GB
204 Pin
SODIMM
PC3-10600

Hynix

HMT451S6BFR8A-PB
4GB
204 Pin
SODIMM
PC3L-12800

My Cloud PR4100

Memory of a My Cloud PR4100 can be upgraded to 16 GB.

Critical: View the Warranty Policy before upgrading memory.

• 4GB RAM - 2GB+2GB DDR3L
• Upgradable to 16GB
• Two rank SO-DIMM slots

These modules are approved for upgrading memory.

My Cloud should be powered off prior to module replacement and an anti-static wristband should be worn to prevent static damage to the unit.

Tools

• Phillips screwdriver
• Replacement SO-DIMM Memory module

Replace SO-DIMM Module

1. Power off and the device and remove all external connections.


2. Place it on a clean and stable surface with the back of the unit facing you.


3. Release three screws on the back of the unit.
   
   


4. Pull the unit cover toward you and up to release the cover.


5. Remove and replace the SO-DIMM memory module.

This device uses memory modules in coordinated pairs.





6. Replace the cover and tighten the three screws once the pair of SO-DIMM modules have been changed.

Be careful not to touch or damage components when putting the cover back. Do not over-tighten the screws.



7. Re-connect anything that was disconnected.


8. Restart the device.

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