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My Cloud: A Single Bay My Cloud Cannot Remote Backup to Another Single Bay My Cloud


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Description


A single-bay My Cloud device with firmware version 2.xx.xxx is unable to create a remote backup to another single-bay My Cloud device.
The Remote Backup feature on a single-bay My Cloud device running firmware version 2.xx.xxx can create a remote backup to a My Cloud device that supports the Remote Server feature. Single-bay My Cloud devices do not support the Remote Server feature and cannot be a backup destination.

Resolution


Single-bay My Cloud devices running firmware version 2.xx.xxx can be configured for remote backup to the following My Cloud devices that includes the Remote Server feature under Setting - Network.

Image

Use the table below to determine which My Cloud device supports being a Remote Backup Target for a single-bay My Cloud with firmware 2.xxx.


My Cloud Product Firmware  Backup Method Remote Backup Target Safepoint Target
My Cloud 04.xx Safepoint
My Cloud 2.xx Remote Backup
Mirror Any Remote Backup
Mirror Gen2 Any Remote Backup
EX2 Any Remote Backup
EX2 Ultra Any Remote Backup
EX4 Any Remote Backup
EX2100 Any Remote Backup
EX4100 Any Remote Backup
DL2100 Any Remote Backup
DL4100 Any Remote Backup
PR2100 Any Remote Backup
PR4100 Any Remote Backup
Details
Answer ID 3413
Published 08/20/2018 12:29 AM
Updated 06/05/2022 04:31 AM

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