IMPORTANT:
My Passport Wireless, Wireless Pro and SSD save products images and files from computers, tablets and smartphones to this single portable drive using a wireless connection.
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Answer ID 34297: WD My Passport Wireless End of Support
My Passport Wireless mobile app for iOS and Android is now in the Limited Updates phase. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues.
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Western Digital Product Lifecycle Support Policy
As a secondary option to continue using your drive, connect it to the computer as outlined in the User Manual on page 19.
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Description
Unable to pair my device with the WD My Passport Wireless Pro using Wi-Fi Protected Setup (WPS).
The My Passport Wireless Pro is a WPS registrar device which allows other devices to connect to its own wireless network.
Resolution
The My Passport Wireless Pro only supports WPS as a registrar device. Please use the Wi-Fi settings in the Dashboard or the My Cloud mobile app to join another device's network.