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Steps to Access the Dashboard on a My Cloud OS 3 EX2 Ultra


IMPORTANT:

My Cloud OS 5 dashboard access.

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Answer ID 29818: Steps to Access the Dashboard of a My Cloud OS 5


The My Cloud OS 3 Dashboard allows access to the settings, and features.

Access to My Cloud OS 3 dashboard is limited to the local network.
The computer and My Cloud must be on the same local network and subnet.


  1. Open a web browser.

  2. Enter the device name (or IP Address) into the URL field.


  3. Enter the Username (default = admin) and Password (No password by default).

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  4. Image


IMPORTANT:
  1. Ensure the computer is not on a VPN or a different VLAN, network or subnet.

  2. Remove power from the network router.
    Wait 30 seconds.
    Power the router on.

  3. Power Cycle the EX2 Ultra.

  4. Ensure the Power LED on the EX2 Ultra is solid blue.


Need more help?

  • Answer ID 27433: How to Setup the My Cloud OS 3 Dashboard
  • Answer ID 17203: LED Status, Alert Codes, Descriptions, and Email Notifications for WD My Cloud
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    Details
    Answer ID 1658
    Published 08/20/2018 12:14 AM
    Updated 01/31/2024 07:19 PM

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