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My Passport Wireless Pro & SSD: Restore or Reset To Factory Settings


IMPORTANT:

My Passport Wireless, Wireless Pro and SSD save products images and files from computers, tablets and smartphones to this single portable drive using a wireless connection.

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Answer ID 34297: WD My Passport Wireless End of Support


My Passport Wireless mobile app for iOS and Android is now in the Limited Updates phase. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues.

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Western Digital Product Lifecycle Support Policy
As a secondary option to continue using your drive, connect it to the computer as outlined in the User Manual on page 19.


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A My Passport Wireless Pro can be reset by physically using the Power and WPS buttons, or restored through the Dashboard. Please see below for more information on each method.

Method
Instructions
Restore by using the Power and WPS buttons (System Only) Click here for Instructions
Restore through the Dashboard (System Only & System and Disk) Click here for Instructions

Please select a Method from the table above to display that method's instructions.


Details
Answer ID 16250
Published 08/20/2018 02:18 AM
Updated 09/14/2022 04:24 PM

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