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My Cloud OS 3: System, Quick and Full Restore a EX2


IMPORTANT: My Cloud OS 3 End of Support Notice!
The My Cloud cannot be updated to OS 5.

My Cloud OS 3 has reached its end of support life cycle on April 15, 2022.

Need more help?

The My Cloud EX2 device can be restored from the Dashboard to it's original settings with the option to have all data securely erased. Please select a restore option from the table below for instructions on how to perform a specific type of restore: IMPORTANT: For assistance accessing the Dashboard for the My Cloud EX2 device, please see Answer ID 27432: How to Access the Dashboard on a My Cloud Device.

Topic
Instructions
System Only Click here for Instructions
Quick Restore Click here for Instructions
Full Restore Click here for Instructions

Details
Answer ID 16130
Published 08/20/2018 02:17 AM
Updated 08/09/2022 11:53 AM

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