Search Our Support Knowledge Base

Find product articles and support information.

Single-Bay My Cloud OS 3 Dashboard Access

Single-Bay My Cloud OS 3 Dashboard Access
IMPORTANT:

My Cloud OS 5 dashboard access.

Need more help?
Answer ID 29818: Steps to Access the Dashboard of a My Cloud OS 5


The My Cloud OS 3 Dashboard allows access to the settings, and features.

Access to My Cloud OS 3 dashboard is limited to the local network.
The computer and My Cloud must be on the same local network and subnet.


  1. Open a web browser.

  2. Enter the Device Name (or IP Address) into the URL field.


  3. Enter the Username (default = admin) and Password (No password by default).

  4. Image


    Image


IMPORTANT:
  1. Ensure the computer is not on a VPN or a different VLAN, network or subnet.

  2. Remove power from the network router.
    Wait 30 seconds.
    Power the router on.

  3. Power Cycle the My Cloud.

  4. Ensure the Power LED on the My Cloud is solid blue.


Need more help?

  • Answer ID 27433: How to Setup the My Cloud OS 3 Dashboard
  • Answer ID 15538: Resolve Power LED Blinking White, Blue, or Solid Amber on a My Cloud
  • Return to Top


    Details
    Answer ID 15104
    Published 08/20/2018 02:09 AM
    Updated 02/02/2024 12:53 PM

    Please rate the helpfulness of this answer