Windows or macOS Cannot Find My Drive

IMPORTANT Important: There are many reasons an Operating System (OS) does not recognize a WD drive. The instructions below are designed to assist in troubleshooting issues related to drives and devices not being recognized by a computer. Please try one solution at a time and test for resolution before continuing with the next item.

Windows OS

macOS

Direct Attached Storage (DAS) on Windows

Click here for Instructions

Direct Attached Storage (DAS) on macOS

Click here for Instructions

Internal Hard Drives and Solid State Drives on Windows

Click here for Instructions

Internal Hard Drives and Solid State Drives on macOS

Click here for Instructions

Network Attached Storage (NAS) on Windows

Click here for Instructions

Network Attached Storage (NAS) on macOS

Click here for Instructions


Please select the product type for the operating system from the table above.


 


In case the answer did not answer your question, you can always visit the WD Community for help from WD users.

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