Steps to resolve a My Cloud on the network that is not seen or detected in macOS Finder.*END
Description
My Cloud is not be seen in macOS Finder.
macOS Finder might not be setup to show connected network drives.
Resolution
IMPORTANT:
Ensure the My Cloud firmware is up to date.
Need more help?Answer ID 6546: Steps to Auto and Manually Download Update WD My Cloud OS 3 Firmware
- Click Finder.
Click Preferences.
- Select Connected servers.
- Check macOS Finder for the My Cloud.
