How to configure a My Cloud EX2 Ultra device with a static IP


Note:
Screen Shots may vary depending on the version of the My Cloud EX2 Ultra device.

To assign a Static IP on a My Cloud EX2 Ultra device, please follow the instructions below:

  1. Access the My Cloud Dashboard. For assistance accessing the Dashboard, please see Answer ID 10420: How to Access the Dashboard on a My Cloud Device.

  2. From the main page of the Dashboard, click the Settings button on the Navigation bar

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  3. Click on the Network option on the left-side panel of the Settings page

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  4. Click on Static under the Network Service section

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  5. The Welcome To The LAN Setup Wizard dialog box will display. Click Next to continue

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  6. The Step 1: LAN IP Settings dialog box will appear. Please enter the required information and click Next

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  7. The Step 2: Summary dialog box will appear. Verify the information and then click Apply to continue

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  8. An Info dialog box will be displayed. Click Save to continue

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    Note:
    If the My Cloud EX2 Ultra device becomes inaccessible, the device needs to be reset. To reset the device, please see Option A: 4 Second Reset (Reset with Power On) in Answer ID 10432: How to Reset a My Cloud Device


  9. The LAN Setup Wizard is now complete. Click OK

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