IMPORTANT:
My Passport Wireless, Wireless Pro and SSD save products images and files from computers, tablets and smartphones to this single portable drive using a wireless connection.
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Answer ID 34297: WD My Passport Wireless End of Support
My Passport Wireless mobile app for iOS and Android is now in the Limited Updates phase. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues.
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Western Digital Product Lifecycle Support Policy
As a secondary option to continue using your drive, connect it to the computer as outlined in the User Manual on page 19.
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Description
Plex does not allow login or access without an internet connection.
Plex on My Passport Wireless Pro will require internet access if it is claimed by a media server using a Plex internet account, or if the account is a member of Plex Home.
For more information from Plex, please see Consequences of Being in a Plex Home
Resolution
- Ensure that the My Passport Wireless Pro has an active internet connection when using Plex
- Remove the My Passport Wireless Pro from the Devices screen of the Plex Account being used. This can be done in the Settings area, under Devices
