WD Sync file name change or duplicate files


Issue:

WD Sync makes copies of my files and renames them with a date and time stamp.

Cause:

WD Sync has an internal conflict resolution algorithm that prevents the deletion or overwriting the most recent updated or saved files.

When a conflict occurs, WD Sync will copy the file rename and append the name with a time stamp.

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Solution:

Users of WD Sync should verify the the date and time stamp of the last file saved to determine which file to keep or delete.

In most cases, the most recent updated file should be saved and others deleted.

Please refer to Answer ID 21146: How To Delete WD Sync Changed and Deleted Content from a My Cloud



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