WD Software Will Not Install, Update, Start or Uninstall on a Windows PC


WD Software will not install, update, start or uninstall on a Windows PC.


Windows may be preventing WD Software from functioning properly.


Windows Install - Uninstall Tool

The Fix It Tool repairs issues including corrupted registry keys that may cause problems when installing, updating and removing software.

Please refer to Microsoft Article Fix problems that block programs from being installed or removed that corrrects issues on a Windows PC when there are issues installing, updating, starting or uninstalling WD Software.


Windows System File Checker 

The File Checker scans for corruptions in Windows system files and restore corrupted files.

Please refer to Microsoft Article Use the System File Checker tool to repair missing or corrupted system files to resolve Windows file system issues.


Wise Uninstaller

A third party utility may be used to uninstall WD Software in the event that Windows is unable to uninstall it. Please see Wise uninstaller

Please click to view the Use of Third-Party Software or Websites disclaimer

Applied Products:

  • My Passport
  • My Cloud
  • My Book
  • My Book Live

  • In case the answer did not answer your question, you can always visit the WD Community for help from WD users.

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