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WD Backup & WD Smartware: Access and Recover Backup Data in Windows File Explorer

IMPORTANT: WD Backup End of Support Notice!
WD Backup has reached its end of support life cycle.

Need more help?


Acronis True Image for Western Digital can be used instead.
Answer ID 6550: Install and Uninstall Acronis True Image for Western Digital on Windows.

Download of this software provides a 5-year license to use it with your compatible drive. This software is available only under a limited time offer and must be redeemed by download and install within 90 days of purchase or by December 31, 2025, whichever is earlier. This offer may not be combined with other offers and is subject to change. Terms and conditions apply.

Use of this software requires download and installation to a system connected to at least one of the compatible Western Digital (WD, SanDisk, G-Technology) storage products. When using with the My Cloud NAS products, the software must be running from an operating system on the same local network.

Acronis True Image for Western Digital will only backup files and folders physically stored on the local drive. It will not backup or pull data hosted remotely in Cloud Services such as Dropbox, Box, Google Drive, OneDrive.


Important:

WD Smartware End of Support Notice!

WD Smartware has reached its end of support life cycle.

Need more help?


Acronis True Image for Western Digital can be used instead.
Answer ID 6550: Install and Uninstall Acronis True Image for Western Digital on Windows.

Please follow the instructions below, in order to view or access files backed up, using WD SmartWare 2.0 or higher, or WD Backup:

IMPORTANT: Always remember that "backup" is to have the data stored in at least two (2) locations. Moving data from the system drive to an external hard drive is not a backup, unless there is already a duplicate of the file on a different drive.

WD SmartWare Click here for instructions
WD Backup Click here for instructions


Details
Answer ID 9509
Published 08/20/2018 01:22 AM
Updated 05/31/2022 08:40 AM

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