IMPORTANT:
My Passport Wireless, Wireless Pro and SSD save products images and files from computers, tablets and smartphones to this single portable drive using a wireless connection.
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Answer ID 34297: WD My Passport Wireless: End of Support
My Passport Wireless mobile app for iOS and Android is now in the Limited Updates phase. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues.
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Western Digital Product Lifecycle Support Policy
As a secondary option to continue using your drive, connect it to the computer as outlined in the User Manual on page 19.
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The Mobile pp is available from the Apple App store and Google Play store. Please see Answer ID 7503: My Passport Wireless Pro & SSD: Setup and Configure Using the Mobile App for assistance.
The My Passport Wireless mobile app allows the user to upload, sort and share content.
Uploading and Adding Content | Click here for Instructions |
Sorting Content iOS |
Click here for Instructions |
Sharing Content iOS |
Click here for Instructions |
Sending Content iOS |
Click here for Instructions |
Sorting Content Android |
Click here for Instructions |
Sharing Content Android |
Click here for Instructions |
Please select one of the mobile app features listed above.
Sorting Content using Mobile App
The mobile app supports the following sort orders:
- Sort ( A - Z ) defaullt sort order
- Sort ( Z - A )
- Date ascending - (most recent at the top)
- Date descending - (most recent at the top)
- The Sort feature is supported on the "All" screen. Sorting is not supported on the Photo, Music or Video screen
Follow the instructions below to sort content using the mobile app.
- Open the mobile app and navigate to the directory that you want to sort
- Tap the three dots in the upper right hand corner of the screen to access the Menu Options.
- Tap Sort to access the sorting menu options.
- Select an order to sort your content.
Tap Confirm to sort the content.
- Verify the sort order.
Sending Content
Follow the instructions below to send content from a My Passport Wireless device with others using the mobile app .
Sending is not supported on My Passport Wireless and My Passport Wireless Pro devices. |
- Open the mobile app and navigate to the directory of the content you wish to send
- Tap and open the image that you wish to send
- Tap the send icon in the upper right hand corner of the screen
- Tap More to access Sending Options on your mobile device
- Select a send option such as SMS, Email, Facebook, etc...
Options will vary per user mobile device.
- Select your To, From or other required information based on your sharing option selection.
Sorting Content using Mobile App
The mobile app supports the following sort orders:
- Sort ( A - Z ) defaullt sort order
- Sort ( Z - A )
- Date ascending - (most recent at the top)
- Date descending - (most recent at the top)
- The Sort feature is supported on the "All" screen. Sorting is not supported on the Photo, Music or Video screen
Follow the instructions below to sort content using the mobile app.
- Open the mobile app and navigate to the directory that you want to sort
- Tap the three dots in the upper right hand corner of the screen to access the Menu Options.
- Tap Sort to access the sorting menu options.
- Select an order to sort your content.
Tap Confirm to sort the content.
- Verify the sort order.