Search Our Support Knowledge Base

Find product articles and support information.

My Passport Wireless Pro & SSD: All LED Blinking At First Time Boot After Time Machine Formatted Backup


IMPORTANT:

My Passport Wireless, Wireless Pro and SSD save products images and files from computers, tablets and smartphones to this single portable drive using a wireless connection.

Need more help?
Answer ID 34297: WD My Passport Wireless End of Support


My Passport Wireless mobile app for iOS and Android is now in the Limited Updates phase. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues.

Need more help?
Western Digital Product Lifecycle Support Policy
As a secondary option to continue using your drive, connect it to the computer as outlined in the User Manual on page 19.


Need more help?

Resolution


Follow the below steps to resolve the issue.

While the LED are all blinking Blue:
  1. Press the power button on My Passport Wireless Pro to power off the unit.
  2. Press the power button again to power on the device.
Details
Answer ID 5418
Published 08/20/2018 12:47 AM
Updated 09/14/2022 08:59 AM

Please rate the helpfulness of this answer