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Safe Eject and Remove USB Flash and External Drives on Windows or macOS


Not using safe eject may result in the loss of data.

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Answer ID 16458: Consequences of an Unsafe USB Flash and External Drive Removal


Safe eject a drive on Windows, macOS, or WD Drive Utilities.

Windows

  1. Click Safely Remove Hardware.

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  2. Click the drive to eject.

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  3. Remove the drive after the Safe to Remove Hardware message shows.

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Need more help?
Answer ID 16330: Problem Ejecting an External Drive on Windows


macOS

  1. Right-click the drive.
    Select Eject.

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  2. Remove the drive once ejected.


WD Drive Utilities (Windows and macOS)


WD Drive Utilities can be used on supported WD drives.

Supported Drives

  • Direct Attached Storage (DAS) Drives: My Book, My Book for Mac, My Book Duo, My Book Pro, WD Drive, WD Drive Plus, WD easystore Desktop, WD easystore Portable, My Passport works with USB-C, My Passport, My Passport for Mac, My Passport Ultra, My Passport Ultra for Mac, My Passport Ultra (USB-C), My Passport Ultra for Mac (USB-C), My Passport Go, My Passport Air, My Passport Ultra Metal, WD Elements SE, WD Backup Drive Desktop
  • Drives not listed are above not supported.
  • Drive Diagnoses S.M.A.R.T. test does not support SSD.
  • Attach a Supported WD Drive message.

    Need more help?
    Answer ID 6265: Attach a Supported WD Drive Message in WD Security & WD Drive Utilities


Instructions

  1. Download WD Drive Utilities.


  2. Open WD Drive Utilities.

  3. Right-click the drive.

  4. Click Eject Disk.

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  5. Remove the drive from the computer.
Details
Answer ID 21880
Published 08/20/2018 03:05 AM
Updated 03/25/2024 10:58 AM

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