Adding Family And Friends To My Cloud Using

My Cloud Learning Center

Family and friends can become ‘users’ of a My Cloud. Each family member or friend will have their own password protected ‘Share’ to store and access files. To add family or friends and give them access to store and access files on a My Cloud, following these steps:

From a Computer:
  1. Log into with a account
  2. Click on the SIGN INTO YOUR DEVICE (located on the right of the screen)
  3. Click on the ‘gear icon’ to bring up the devices dialogue box
  4. Click on ‘Manage users’
  5. Click ‘Add user’ and enter the following information for the person you would like to grant access to the My Cloud
    • First Name
    • Last Name
    • Email address
    • Confirm email address
    • Device username
    • Click done
  6. The new user will receive an email with instructions on how to confirm their email address and a link to connect to with access

From the My Cloud mobile application:
  1. Launch the My Cloud application
  2. Access the My Cloud app menu by swiping right on the edge of the screen
  3. For the device you would like to add a user to, tap on the ‘gear’ icon
  4. Tap on the Users option
  5. Tap on the Add user option
  6. Enter the new users first name and email address
  7. That user will receive an email with instructions on how to create their account


In case the answer did not answer your question, you can always visit the WD Community for help from WD users.

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