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My Passport Wireless: Mobile App's Auto Backup Feature on Android


IMPORTANT:

My Passport Wireless, Wireless Pro and SSD save products images and files from computers, tablets and smartphones to this single portable drive using a wireless connection.

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Answer ID 34297: WD My Passport Wireless: End of Support


My Passport Wireless mobile app for iOS and Android is now in the Limited Updates phase. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues.

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Western Digital Product Lifecycle Support Policy
As a secondary option to continue using your drive, connect it to the computer as outlined in the User Manual on page 19.


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The My Cloud mobile app for Android auto backup feature will backup photo and videos to the My Passport wireless.

Auto Backup Feature
Instructions
Auto Backup Setup Click here for Instructions
Check Backup Location Click here for Instructions
Check Backup Progress Click here for Instructions
Auto Backup Limitations Click here for Instructions

Please select the mobile app options from the table above to display the feature steps.


Setting the mobile device screen lock option to Never will enhance the auto backup experience.
Details
Answer ID 7172
Published 08/20/2018 01:02 AM
Updated 09/14/2022 11:17 AM

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