IMPORTANT: My Cloud OS 3 End of Support Notice!
My Cloud OS 3 has reached its end of support life cycle.
Please update to My Cloud OS 5.
Need more help?
- My Cloud OS 3 End of Support
- WDC 21004 Recommend Upgrade to My Cloud OS 5
- Answer ID 32059 My Cloud OS 3: Cloud Access and Notification Email Support Removed
- Answer ID 29813: Steps to Manually Update My Cloud OS 3 to My Cloud OS 5
- Answer ID 28740: Western Digital Product Lifecycle Support Policy
Description
My Cloud icon is missing from Network, Media Devices, and Storage in Windows
Windows does not automatically download the drivers, device metadata, and device info
Resolution
To add the My Cloud icon to Network, Media Devices, and Storage in Windows, please follow the steps below.
| Topic | Instructions |
|---|---|
| Windows 7 & Vista | Click Here For Instructions |
| Windows 10 | Click Here For Instructions |
