This article explains how to free space when the C:\ drive on a DX4000 or RX4100 becomes full.*END
Description
The Boot (C:\) drive on a WD Sentinel DX4000 or RX4100 device becomes full and Windows Disk Cleanup does not resolve the issue.
There are a few temporary folders used for Windows updates that will accumulate files over time.
The data in these folders can be safely deleted.
Location of the folders on the C:\ drive of the WD Sentinels are:
- C:\Windows\Temp
- C:\Windows\Logs\CBS
- C:\Windows\SoftwareDistribution\Download
Resolution
Delete the contents of the folder.
DO NOT delete the folder itself, only delete the contents inside of the folder.
- Open Remote Desktop connection and use the IP Address, or name assigned to the WD Sentinel in the computer location field.
- Use the WD Sentinel Administrator login credentials to access unit.
- Go to the C:\Windows folder.
- Go into the C:\Windows\Temp folder
- Select all files inside the folder and use the SHIFT and DELETE keys at the same time to permanently delete the files rather than sending them to the recycle bin.
- Go into the C:\Windows\Logs\CBS folder
- Select all files inside the folder and use the SHIFT and DELETE keys at the same time to permanently delete the files rather than sending them to the recycle bin.
- Go into the C:\Windows\SoftwareDistribution\Download folder
- Select all files inside the folder and use the SHIFT and DELETE keys at the same time to permanently delete the files rather than sending them to the recycle bin.
- Verify available space on the C:\ drive.
If the steps above did not resolve the issue, and there is still no available space on the (C:\) drive, please verfy that your data is located on the the (D:\) drive of the WD Sentinel.
