How to Enable and Configure Active Directory on Supported My Cloud Devices

Active Directory is a directory service technology used to provide centralized authentication and authorization services for computers and users that are joined to a Domain. Certain Western Digital My Cloud devices support joining an existing Domain.

IMPORTANT Important: There are prerequisites and limitaions with joining the devie to a domain. Prior to following the process below, please refer to Answer ID 18009: My Cloud Active Directory Prerequisites and Limitations

Enabling Active Directory

  1. Login to the Dashboard

  2. Navigate to Settings

  3. Click on Network

  4. Scroll down to Windows Services

  5. Click the toggle button next to Active Directory to enable. The Active Directory Settings screen appears.


  6. Enter the following information:
    • User Name — Enter the Active Directory server account name
    • Password — Enter the Active Directory server password
    • Domain Name — Enter the Fully Qualified Domain Name (FQDN) of the Active Directory to join
    • DNS Server — Enter the Domain Name System (DNS) Server IP address.


  7. Review the information on the screen, then click Apply.

Please see the articles below if any of these issues arise joining the Domin:

In case the answer did not answer your question, you can always visit the WD Community for help from WD users.

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