Supported Drives
Acronis License Activation requires the computer to see a Western Digital, WD, SanDisk, SanDisk Professional or G-Tech branded internal, external or USB connected drive.
Need more help?
- Answer ID 31822: Product Activation Required for Acronis True Image for Western Digital
- Answer ID 15481: Acronis True Image for Western Digital Does Not See or Recognize the Drive
My Cloud Home
Acronis True Image for Western Digital will not see a My Cloud Home or Duo on the network.The license will not activate.
- Turn on local access.
Need more help?
Answer ID 34991: How to Enable Local Network Access to Data on My Cloud Home Using the Dashboard with Cloud Services -
Click Click Rescan.