Learn how to use 3rd Party App to Import Contenct from Cloud Or Social Media on WD Discovery.*END
View the Use of Third-Party Software or Websites disclaimer.
Western Digital Support cannot help with third-party software or hardware.
Software Download
Instructions
Need more help?
- Answer ID 20465: WD Discovery Software User Guide, Download, and Instructions
- Answer ID 8065: Steps to Install Social Media and Cloud Import Third-Party Apps on a My Cloud Home
Steps for Dropbox
- Create a Dropbox account
- Open WD Discovery
Click IMPORT.
- Click Continue.
- Click Dropbox.
- Enter account credentials.
Click Sign In.
- Click Allow.
- Select the drive to import data if multiple drives are attached.
- Click Dismiss once the import has been completed.
- Open the drive to access the data.
Steps for OneDrive
- Create a OneDrive account.
- Open WD Discovery
Click IMPORT.
- Click Continue.
- Click OneDrive .
- Enter account credentials.
Click Next.
- Click Next.
- Click Looks Good!.
- Click Yes.
- Select the drive to import data if multiple drives are attached.
- Click Dismiss once the import has been completed.
- Open the drive to access the data.
Access Token Expire Times
An Import failed message can occur when importing large amounts of data and the access token expires.
- The access token expires based on the settings controlled by the Cloud and Social Media app provider.
- These settings cannot be changed by users or WD Support.
Solution for Access Token Expiry Time
- Start a new Import if the process failed due to the access token expiring.
- The new import will only download files that were not previously imported.
It takes about 1 hour to sync down 1 GB of content. |
App Name | Access Token Expire Time | Access Token Refresh Amounts | Import Time Limit |
DropBox | N/A | N/A | N/A |
Google Drive | 1 hour | 50 Times | 50 hours |
One Drive | 1 hour | 3 days | 72 hours |