Questions and answers about My Book Duo hardware encryption, drives, RAID and enclosures.*END
My Book Duo is a Direct Attached Storage (DAS) drive.
It has built-in hardware encryption.
Frequently Asked Questions
Does My Book Duo ship with hardware encryption turned on?
Yes, it is shipped with hardware encryption on.
Need more help?
Answer ID 1837: WD External Drive Hardware Encryption Compatibility Matrix
Do I need to turn on the encryption?
No. It is always turned on and cannot be changed.
How can I turn off the hardware encryption?
It is always on and cannot be turned off.
Which WD My Book Duo part numbers do not support hardware encryption?
None. All the My Book Duo part numbers support hardware encryption.
Will I lose my data is the hardware encryption is not used and the enclosure needs to be replaced?
Encryption is always on. The data is not lost. Replace the My Book Duo enclosure if it fails. Make sure the My Book Duo firmware is the most recent and the enclosure if the same model. Move the drives into the replacement enclosure. The data should be available without any other action.
Will I lose my data is the hardware encryption is used and the enclosure needs to be replaced?
Encryption is always on. The data is not lost. Replace the My Book Duo enclosure if it fails. Make sure the My Book Duo firmware is the most recent and the enclosure if the same model. Move the drives into the replacement enclosure. The data should be available without any other action.
Can I access the data by connecting the hard drive to a computer or a different enclosure?
No. The encryption is only supported by the My Book Duo enclosure.
Which WD My Book Duo part numbers do not support the hardware encryption?
The My Book Duo drives with the part number WDBRMH00x0 does not support encryption.
What drives does the My Book Duo support?
It supports Western Digital 3.5" Internal Hard Drives.
Need more help?
Answer ID 13652: Types of Drives Inside a Western Digital External Drive Enclosure