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Twonky DLNA Media Server Support for My Cloud OS 3

Twonky DLNA Media Server Support for My Cloud OS 3 IMPORTANT: My Cloud OS 3 End of Support Notice!

My Cloud OS 3 has reached its end of support life cycle.
Please update to My Cloud OS 5.

Need more help?


My Cloud firmware includes Twonky DLNA Media Server version 7.2.9
We encourage sharing Twonky Media Player issues and solutions on the Twonky Community Forum and the WD Community Forum.

IMPORTANT:
  • Western Digtial Technical does not provide support for the Twonky DLNA Server's Web Interface, Configuration and or Settings
  • Support for Twonky DNLA Media Server is limited to the settings available and configurable in the My Cloud Dashboard
  • Support is not provide for Twonky DLNA Server thumbnail generation or DLNA Client thumbnail viewing issues
    To rebuild the Twonky Database, please refer to Answer ID 7577: Rebuilding Twonky DLNA Media Server Database
  • Changing or altering Twonky configuration files is not supported
  • The manipulation and or modification of My Cloud firmware 2.xx.xxx will be undone when the system is rebooted
  • Western Digital Technical Support does not support GPL Source Code compilation for My Cloud modification
  • Technical Support is not provided for Twonky DLNA Media playback issues regarding 3rd party media players, Smart TV, containers, codecs or media conversion software
  • Twonky Release Notes

    Supported File Types

    IMPORTANT:
    • Some media players may not support the playback of all files.
      Please refer to your media player user manual for more information.
    • Video file types are called containers. There are multiple encoding standards that each container support and not all devices support all encodings.
    • For an alternate media player suggestion, please refer to Answer ID 19287 Alternate 3rd Party Apps and Programs

     

    Twonky Media Server 7.2.9 Supported File Types
    Audio Video Image
    3GP 3GP BMP
    AAC AVI GIF
    AC3 ASF JPEG
    AIF DivX PNG
    ASF DV TIF
    DSD DVR-MS TIFF
    FLAC FLV THM
    FLV LRV JPS
    LPCM M1V
    M4A M4V
    M4P MKV
    MP1 MOV
    MP2 MP1
    MP3 MP4
    MP4 MPE
    MPA MTS
    OGG MPV
    WAV MPG
    WMA MPEG2
    OGG
    OGM
    SPTS
    VDR
    VOB
    WEBM
    WMV
    Xvid

     

    Thumbnail Extraction

    Twonky Server can provide album art for items and containers. For media items the following steps are taken to provide the best possible album art.

    1. Twonky Server (TS) will try to extract embedded album art from mp3, mp4, ogg, wma, wmv and jpg files.
    2. In case TS did not find embedded album art in the media item itself, it will look for a file that has the same filename as the content, but with extension `jpg` or 'thm'.
    3. Twonky will also look for the following files: Folder.jpg, AlbumArtSmall.jpg, folder.jpg
    4. Western Digital does not provide support for Twonky DLNA Server thumbnail generation or DLNA Client thumbnail viewing issues. To rebuild the Twonky Database, please refer to Answer ID 7577: Rebuilding Twonky DLNA Media Server Database

    View the Use of Third-Party Software or Websites disclaimer.
    Western Digital Support cannot help with third-party software or hardware.

    Western Digital does not provide installation, configuration, troubleshooting or technical support for third party partner or vendor products.


Details
Answer ID 2692
Published 08/20/2018 12:23 AM
Updated 11/09/2022 11:06 PM

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