Steps to Resolve Media Not Found Plex Error Message on My Cloud

Description

Media Not Found when viewing a Plex Library.
This happens when:

• Plex Library is not setup right.
• Plex database is corrupted.

Resolution

Check Plex Library Path

1. Access Plex on the My Cloud.
   
   Need more help?
   Answer ID 34992: My Cloud OS 5: Manage and Configure Plex Media Server


2. Click Libraries.
   
   


3. Click Edit Library.
   
   


4. Click Add folders.
   Verify the folder path with content.
   
   

Corrupted Plex Database

Reset Plex database.

Need more help?
Answer ID 6428: Steps to Uninstall and Reset My Cloud Plex Database

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