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My Cloud Home: Images Appear Blurry and Do Not Scale to Full Size



Description


Images on a My Cloud Home system may appear blurry or will not scale to full size view.

Blurry My Cloud Home Mobile App Image


Non Full Size Web Browser Image


The file may contain a very small thumbnail image.
To obtain more information about media files, please refer to Answer ID 15310: Find EXIF Information About Media Files

Resolution


Affected images can be downloaded to the local computer for full viewing or an alternate 3rd party media player or photo viewer can be used to view the image.


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Details
Answer ID 21624
Published 08/20/2018 03:03 AM
Updated 10/12/2022 07:34 AM

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