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What Does a Blinking Front LED Mean for WD My Cloud Home?


 
 
 

STOP Critical:

My Cloud Home cloud access is not available to any device that is not at or above firmware level 9.4.1-101 after June 15, 2023.

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Answer ID 50808: My Cloud Home and ibi Critical Firmware Update Required for Remote Access


Guided Assist Guided Assist
Answer ID 50416: Troubleshooting Steps for a My Cloud Home Device Offline Guided Assist
IMPORTANT:

New Setup (Slow Breathing LED)

Check the network router Parental Controls and Security Settings before doing a 60+ second pin reset.

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Answer ID 27281: Reasons for a Slow Blinking LED and Device Offline on My Cloud Home


Do a 60+ second pin reset if the LED is "Slow Breathing", the My Cloud Home is "Not Found" or "Not Detected" or seen as "Offline" before any data has been added to the it. Setup again at MyCloud.com/hello using the same MyCloud.com email address and password when the rest is done and LED is Solid White.


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Answer ID 16584: How to System Erase My Cloud Home to Factory Settings


LED Status System State Example
No Light
  • Power is off (plug is not connected)
Image
Solid Light Image
Slow Breathing Image
Fast Breathing Image
Heartbeat
  • File System Issue (Check if RAID rebuild is needed)

    RAID rebuild is automatic.
    The LED should stay in heartbeat mode until the rebuild is complete.

Image
Strobe Light image

Details
Answer ID 18042
Published 08/20/2018 02:33 AM
Updated 11/16/2023 02:50 PM

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